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Active Leadership for IT Professionals

Course Details
Code: 8944
Tuition (USD): $2,195.00 • Virtual (3 days)
$2,195.00 • Classroom (3 days)

Intense competition coupled with flattened hierarchies, multi-dimensional teams and a diverse working environment characterize today's business climate. This reality requires an equally diverse set of leadership practices and skills for anyone responsible for getting results with and through others. Recent studies confirm the leader is the prime factor for creating a productive work environment and contributing to higher employee retention.

The Active Leadership for IT Professionals program provides the concepts and the practices of Leadership in a high impact learning-environment to help leaders effectively coach, empower and lead individuals and teams to higher levels of performance.

Active Leadership for IT Professionals is available in three different formats. They are:

Face-to-Face Classroom: Join a professional facilitator and your peers in a 3-day in-class experience.

Virtual Classroom: Join a professional virtual facilitator and your peers in a 3-day virtual classroom. Participate from a distance through the Adobe Connect platform and engage with others in this dynamic session to build your leadership skills and abilities.

On-Demand: Complete the Active Leadership program on your own terms, working through on-demand modules in increments that fit your busy schedule.

Skills Gained

  • Assess personal leadership behaviours and attitudes that impact the performance of others
  • Plan and deliver clear, concise communication to direct, guide and engage employees
  • Understand what people need in order to change a behaviour or practice
  • Determine how ability and motivation impact performance and outcomes, regardless of the task
  • Explore three different leadership styles and when they should be used to maximize the performance of others
  • Match the appropriate leadership style to individuals and specific tasks
  • Explore how the foundational principles of coaching impact coaching results
  • Differentiate between "coaching for job" versus "coaching for career"
  • Provide behavioural feedback that recognizes and rewards employee performance
  • Use a consistent approach to providing feedback that reinforces desired behaviors and helps achieve performance improvements
  • Assess performance gaps and improve task performance
  • Coach, reinforce and create a motivational climate for employee growth and retention
  • Create a personal development plan based on assessed leadership strengths and development needs

Who Can Benefit

IT Managers, IT Professionals and Business Managers with team members or charged with leading teams.

Prerequisites

Pre-work is required for this class, including two assessments:

  • Active Leadership Profile (self and others assessment)
  • Personal Needs Assessment (self assessment)

A three week timeline is necessary to complete the pre-work and assessments prior to attending class.

Course Details

1. The Context for IT Leadership

  • Balanced Approach to IT Leadership
  • Challenges of the IT Leader
  • Reflections on Leadership
  • Active Leadership Profile
  • Leadership Behaviors
  • Active Leadership Profile Assessment Results
  • More or Less
  • Active Leadership Model

2. Introduction to the Active Leadership Model

  • Tasks
  • Ability and Motivation
  • Task Ownership
  • Leadership Styles
  • Time
  • Detail and Frequency
  • Applying The Active Leadership Model
  • Case Studies
  • Considering Your Employees or Project Team Members
  • Compelling Reasons to Become a Better IT Leader
  • More or Less
  • From Now On

3. The Power of Communication

  • A Perspective on Communication
  • Communication Factors
  • Personal Needs and Active Leadership
  • Personal Needs
  • Some Tips About Using Personal Needs
  • Personal Needs: Understanding the Impact on You
  • Personal Needs: Understanding the Impact on Others
  • Using Personal Needs to Tailor Your Communication
  • Case Study and Personal Needs
  • Are You Listening?
  • Listening Quiz
  • Questioning Skills
  • Facts, Episodes, and Feelings
  • Using Facts, Episodes, and Feelings
  • Facts, Episodes, Feelings, and Questions
  • More or Less
  • Reflections on Leadership
  • From Now On

4. Coaching

  • What is Coaching?
  • Coaching Survey
  • Five Principles of Coaching
  • The Foundational Principles of Coaching
  • Why Coach?
  • Two Types of Coaching
  • Coaching and The Active Leadership Model
  • Assigning Tasks
  • Getting the Conversation Started
  • More or Less
  • Case Studies

5. Coaching

  • Case Studies
  • Active Leadership Worksheet: Your Own Case Study
  • Assessing Progress
  • From Now On

6. Motivating Others

  • The Motivation Behind Motivation
  • Providing Feedback
  • Active Leadership and Providing Feedback
  • Keys to Giving Effective Feedback
  • Four-Step Feedback Loop
  • Applying the Feedback Loop to Your Own Situation
  • More or Less
  • The Principles of Recognition and Reward
  • Non-Monetary Recognition and Rewards
  • Reflections on Leadership
  • Reinforcing Unwanted Behavior
  • Unintentionally Reinforcing Unwanted Behavior
  • Providing Feedback and the Principles of Recognition and Reward
  • Coaching in Increments
  • Improving Task Performance
  • Case Study
  • More or Less
  • Progressive Discipline
  • From Now On

7. Making Choices

  • What Happens Next?
  • Reflections on Leadership
  • Your Personal Development Plan
  • Focusing Your Choices
  • The Picklist
  • Building Your Own Picklist
  • Learning Exchange: Meeting with Your Manager

8. The Active Leader's Toolkit

  • Tools to Make a Difference
  • Tools Summary
  • More or Less Answer Sheets

7. Recognizing and Rewarding Performance