Implementing Cisco Collaboration Devices

Course Details
Code: CICD-v1-0-SUB
Tuition (USD): $1,495.00 • Self Paced

This is an Associate-level self-study technical course in the curriculum for the CCNA Collaboration certification. This course focuses on providing the skills and knowledge necessary to implement Cisco Unified Communications (UC) solutions. It covers administration of end-user interfaces, telephony and mobility features, and Cisco UC solutions maintenance.

Skills Gained

  • Describe the components of a Cisco Unified Communications solution and identify call signaling and media stream flows
  • Provide an overview of administrator and end-user interface options in Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Communications Manager IM and Presence Service. Understand call flows in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
  • Perform endpoint and end-user administration tasks in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
  • Describe the telephony features supported in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
  • Administer users in Cisco Unity Connection and Cisco Unified Communications Manager IM and Presence Service, and enable the most commonly used features for both applications
  • Describe how to maintain a Cisco Unified Communications solution

Who Can Benefit

  • Network Video Engineer
  • Voice/UC/Collaboration/Communications Engineer
  • Collaboration Tools Engineer
  • Collaboration Sales/Systems Engineer

Prerequisites

  • Working knowledge of converged voice and data networks
  • Basic knowledge of Cisco IOS gateways
  • Basic knowledge of Cisco Unified Communications Manager and Cisco Unity Connection

Course Details

Cisco Digital E-Learning benefits students in many ways, as it’s:

  • Effective: Covers every learning style, with HD instructor-led video, searchable transcripts, and full Student Guide textbook
  • Interactive: Offers engaging Discovery Labs for hands-on learning, plus graded challenge assignments to measure progress
  • Flexible: Increases learning convenience, as students can work at their own pace, anytime, anywhere
  • Integrated: Provides everything in one place; no multiple systems to log into
  • Unrivaled: Gives you the benefits of Cisco expertise, based on years of unmatched learning and certification experience

Other Instructional features include:

  • Search, which lets students go through all the instruction guides, as well as transcripts of videos
  • Lab recordings, which let students see how other students performed in labs, to improve peer learning
  • Labs-at-a-glance, showing each student’s complete and incomplete labs, so they can track progress and make improvements
  • Compatibility with smartphones and tablets, so students can learn wherever they go, with their progress saved for them
  • Synchronized learning on multiple devices, so students can switch between a laptop and a tablet without losing their place
  • Gamification, with achievement badges and medals awarded for mastering content and study techniques
  • Leaderboard, indicating how the top 10 students rank, to add a friendly, competitive element
  • Bookmarking, which lets students flag and add notes to important concepts or areas they want to review
  • Glossary that can be easily browsed, with important terms highlighted
  • Social media links, so students can share their progress on Facebook, LinkedIn, or Twitter
  • Certificate of completion awarded to all students who finish each course
  • Topic videos, including slides and a whiteboard to illustrate important fundamentals from a specific topic or subtopic