This course includes Cisco Training Exclusives
Accelerate your Cisco learning experience with complimentary access to the IT Skills Video On-Demand Library, Introduction to Cybersecurity digital learning course, course recordings, IT Resource Library, and digital courseware.
This hands-on course prepares you for implementing a Cisco collaboration solution in a single-site environment.
Focusing primarily on Cisco Unified Communications Manager v10.x, you will learn post-installation tasks, such as configuring users and associating them with phones, as well as more advanced topics such as dial plan design and configuration, single site on-cluster and off-cluster calling, Media Gateway Control Protocol (MGCP), H.323 call signaling, SIP trunks, audio and video conferencing, QoS, and media resources. In addition, you will use the Cisco Unified Border Element (CUBE) with SIP Trunks.
With the increasing importance of video and video conferencing, you will also learn the configuration tasks for audio and video conference bridges, Cisco TelePresence conferencing products (including TelePresence Server, TelePresence MCU, and TelePresence Conductor). The dial plan lessons are enhanced with URI dialing for endpoints.
Foron-demand learning, you will have access to this course for 12 months from the purchase date.
This course includes 30 Cisco e-Lab credits.Your e-Lab credits are good for 90 days after your course ends and can be used for additional practice on the course you just completed or to explore technologies from other courses in the e-Lab portfolio.Learn more.
- How the CUCM administrative and service GUIs work
- Activate, start, and stop CUCM services
- Configure base CUCM components, such as date time groups, device pools, Call Manager groups, and other common elements
- Add and delete phones manually and using auto registration
- Add users, assign them capabilities, and associate them with phones
- LDAP Integration including LDAP synchronization and LDAP authentication
- LDAP attribute mapping and filters
- Deploying IP Phone services
- Configure phone features: Music on Hold (MOH) and phone services
- Set up media resources to use for MOH and conferencing
- Build a dial plan including route patterns, route lists, and route groups supporting both the NANP and variable-length dial plans
- Deploy line/device Class of Service using partitions and calling search spaces for call blocking
- Call hunting (hunt lists) and call queuing configuration
- PSTN access methods, gateway vs. Cisco Unified Border Element (CUBE), and codec selection
- PSTN access using MGCP gateways, including route lists, route groups, and digit manipulation
- PSTN access using H.323 gateways including inbound and outbound dial peer selection
- H.323 gateway digit manipulation, codec selection, and class of restriction
- PSTN access using the CUBE and SIP trunks
- CUBE and URI dialing
- Media Resources including MOH, annunciators, and Media Termination Points (MTPs)
- Hardware and software audio and video conference bridges
- TelePresence MSE 800, TelePresence server, and TelePresence Conductor conferencing
- Quality of Service (QoS) and bandwidth calculations
- Best-Effort, IntServ, and DiffServ QoS models
- QoS classification and marking
- QoS policing and shaping
Who Can Benefit
Network professionals who install, configure, and manage Cisco collaboration solutions