Live Webinar - ITIL 4 Overview - What’s New from ITIL v3 to ITIL 4

closeClose

CAPPS - Implementing Cisco Collaboration Applications v1.0

Course Details
Code: 1879
Tuition (USD): $3,795.00 • Classroom (5 days)
This course includes Cisco Training Exclusives

Accelerate your Cisco learning experience with complimentary access to the IT Skills Video On-Demand Library, Introduction to Cybersecurity digital learning course, course recordings, IT Resource Library, and digital courseware.

In this hands-on course, you will practice configuring and integrating Cisco's call management and voice mail systems from scratch. You will work with Cisco Unity Connection, which is integrated with Cisco Unified Communications Manager (CUCM), and with Cisco Unity Express, integrated with CUCM Express. You'll also work with TelePresence components, such as the Cisco TelePresence Management Suite, Cisco Video Communications Servers,Cisco Unified IM and Presence Server, as well as Cisco Jabber for Windows. In addition, emphasis will be placed on a Collaboration Instant Messaging and Unified Messaging environments. Cisco Prime Collaboration Provisioning will be demonstrated for common Moves, Adds, and Changes (MACs).

This course features the following authorized content and software releases:

  • Cisco Course v1.0
  • CUCM Software v10.5
  • Cisco Unity Connection Software v10.5
  • Cisco Prime Collaboration Provisioning v10.6

Building on the foundation provided by CICD, you'll focus on voice mail administration and presence administration. You will learn how to add users, configure Class of Service, schedules, and distribution lists, and set up AutoAttendants for both systems. You'll connect your voice mail systems using Voice Profile for Internet Mail (VPIM) networking.

You will also learn how to integrate the Cisco Instant Messaging and Presence with CUCM, deploy the Cisco Jabber client with desk phone control, and integrate Unity Connection for Jabber access. In addition, deployment of Cisco Collaboration Systems will be covered including Prime Collaboration, video infrastructure, Cisco TelePresence Management Suite, and Video Applications.

This course includes 30 Cisco e-Lab credits.Your e-Lab credits are good for 90 days after your course ends and can be used for additional practice on the course you just completed or to explore technologies from other courses in the e-Lab portfolio.Learn more.

Skills Gained

  • Integrate Cisco Unity Connection with CUCM
  • Unity Connection System Settings, Schedules, and Distribution Lists
  • Integrate Unity Connection with Microsoft Active Directory
  • Use Cisco Unity Connection Partitions and Search Spaces
  • Implement Cisco Unity Connection Call Management
  • Build an Audiotext Application Using the Opening Greeting, Interview, and Call Handlers
  • Configure Directory Call Handlers
  • Configure Cisco Unity Connection Users, Class of Service, and Roles
  • Set Up Message Notification
  • Monitor and Troubleshoot Cisco Unity Connection and Cisco Unity Express
  • Integrate Cisco Unity Express with CUCM Express
  • Unity Express System Settings, Schedules, and Distribution Lists
  • Configure Cisco Unity Express Users and Class of Service
  • Unity Express Voice Mail Features, such as VoiceView and IMAP Messaging
  • Configure the Cisco Unity Express AutoAttendant
  • VPIM
  • Cisco Unified Instant Messaging and Presence
  • Configure CUCM for IM&P Integration
  • Cisco Unified IM&P and How to implement Jabber
  • Configure Jabber Clients for IM&P and Desk Phone Control
  • Deploy IP Phone Messenger
  • Configure Unity Connection Integration with Call Manager
  • Troubleshoot Cisco Unified IM&P
  • Deploy Cisco Collaboration Systems
  • Configure and Deploy with Cisco Prime Collaboration
  • Deploy a Video Infrastructure
  • Deploy and Configure Cisco TMS
  • Deploy and Configure Cisco VCS
  • Deploy and Configure Cisco MediaSense

Who Can Benefit

  • Network administrators and network engineers
  • CCNP Collaboration candidates
  • Systems engineers

Course Details

Lab 1: Remote Access Lab

Lab 2: Disaster Recovery Lab

Lab 3: Cisco Unified Border Element (CUBE)

Lab 4: SIP Trunks

Lab 5: Route Groups

Lab 6: Route Lists

Lab 7: Cisco CIPC IP Phone Registration

Lab 9: Cisco 9951 IP Phone Registration

Lab 10: Traditional Route Patterns

Lab 11: Traditional Dial Plan Testing

Lab 12: CUCM User Management

Lab 13: Integrating Cisco Unity Connection with Cisco Unified Communications Manager

Lab 14: Configuring Cisco Unity Connection Users

Lab 15: Configuring Cisco Unity Connection System Settings

Lab 16: Implementing Cisco Unity Connection Call Management

Lab 17: Configuring Cisco Unified Messaging

Lab 18: Integrate Cisco Unified Communications IM and Presence with Cisco Unified Communications Manager

Lab 19: Configure Cisco Unified Communications IM and Presence Features and Implement Cisco Jabber

Lab 20: Configure Cisco Jabber Mobile and Integrate Directory Servers

2015-11-03 12:36:50.867000000

Lab 17: Configuring Cisco Unified Messaging

Lab 18: Integrate Cisco Unified Communications IM and Presence with Cisco Unified Communications Manager

Lab 19: Configure Cisco Unified Communications IM and Presence Features and Implement Cisco Jabber

Lab 20: Configure Cisco Jabber Mobile and Integrate Directory Servers