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BigFix Operator Fundamentals – Extended Edition

Course Details
Code: U5BFX11G
Tuition (USD): $2,350.00 • Classroom (3 days)
$2,350.00 • Virtual (3 days)

BigFix combines endpoint and security management into a single solution that enables users to see and manage fixed, mobile, physical and virtual endpoints on more than 90 different operating system versions. In addition to ensuring that all of a company’s systems are patched and secure, BigFix automates time-intensive tasks across complex networks, queries endpoints in real-time for the presence of malicious files, allows for quick software installations, performs advanced automation, and allows for simple remote control with just a few clicks. This course will present material that will help BigFix Users develop the foundation knowledge they need to successfully leverage BigFix in their managed environments.

Skills Gained

  • Gain a basic understanding of the BigFix portfolio and architecture
  • Learn to use and configure the operator Console
  • Explore and learn to use the BigFix Web User Interface
  • Create and deploy patches manually and through automation by using policies
  • Learn about Fixlets, Tasks, and Baselines and when to use them
  • Learn about Roles and Users
  • Overview including key concepts, features and functions of BigFix Patch
  • Navigating the BigFix Patch console and Web User Interface
  • Patching Windows Environments
  • Explore and create Web Reports
  • Perform basic troubleshooting


Students should have:

  • Basic Microsoft Windows and VMWare skills

Course Details

Day 1


  • Welcome to the BigFix Family!
  • What can BigFix do for you?
  • Identifying the BigFix suite components.
  • A modular approach to meeting your operational requirements.
  • Let’s take a look at the latest and greatest features of BigFix.


  • How BigFix works under the covers.
  • Message flow - Discovering the flow of how action directives make it to endpoints and back to the BigFix server.

Console Operation

  • Let’s discover the console!
  • Workflow – Get your work done with the BigFix Console
  • Optimizing your BigFix Console experience

Web User Interface

  • What is the Web UI?
  • Navigating the Web UI
  • Discovering the Apps menu
  • How do I find patches in the Web UI?
  • Let’s deploy some patches!
  • Looking for something? Let’s learn about Query
  • Headaches keeping up with patches? Let’s automate with policies!

Day 2

Content and Sites

  • What is content?
  • What are Fixlets, Tasks and Baselines and when should I use them?
  • Take Action!
  • Discovering Analyses and Properties
  • How to use custom computer properties to unleash the power of BigFix
  • Get organized with Content Sites!
  • Learn how to secure your BigFix Environment using Roles and Users
  • Minimize administrative overhead using Computer Groups!

Patch Management

  • What is BigFix Patch?
  • Features of BigFix Patch

How to Get Started with BigFix Patch

  • What are content sites?
  • How to enable and subscribe computers into content sites
  • Scaling out patch deployment to other operating systems
  • Who publishes patches into External patch sites?
  • Differences between External and Custom content sites
  • Differences between Windows and Non-Windows patches
  • Download Plugins (for Non-Windows patches)

Deploying Patches (Using Default Parameters)

  • One patch
  • Many patches as an ad-hoc group
  • Many patches as ‘Baselines’

Day 3

Customizing a Patch Action:

  • Targeting
  • Static Snapshot of targets
  • Dynamically selecting targets
  • Manually listing targets
  • Constraints and Behavior
  • Post-Action
  • Reboot / Shutdown

Everything you need to know about Web Reports

  • Configure and use web reporting
  • How to access the Web Reports Interface
  • List and generate existing reports
  • Explore and Filter Data
  • Create Custom Reports
  • Export Report Data
  • Schedule Reports to be automatically generated and mailed


  • How to upload and review client logs
  • Analyzing events in the console