Start your ITIL 4 certification journey on the right foot! This 2-day express, bootcamp-style course provides the knowledge needed to pass the ITIL 4 Foundation Certification exam (exam voucher included). This course helps you explore the ITIL 4 end-to-end IT/digital operating model for the creation, delivery and continual improvement of tech-enabled products and services and how technology and IT teams play a crucial role in wider business strategy.Are you new to ITIL or looking for a more in-depth look into ITIL 4? Try our full, 3-day ITIL 4 Foundation course, ITIL 4 Foundation Certification Training. Specially designed for those who are new to ITIL, this 3-day course walks you through ITIL 4 so that you can prepare for and pass the ITIL 4 Foundation Exam on the last day of class. In-class or web proctoring exam included!
- Prepare for and pass the ITIL 4 Foundation certification exam
- Identify opportunities to develop IT practices using ITIL guidelines
- Interact with IT teams using ITIL 4 terminology and concepts
- Explore the service value chain, and IT service management practices
- Recognize the importance of IT and business integration