Palo Alto Networks: Firewall 9.0: Troubleshooting (PAN-EDU-330)

Course Details
Code: 9770
Tuition (USD): $3,195.00 • Virtual (3 days)
$3,195.00 • Classroom (3 days)

In this course you will learn how to troubleshoot the full line of Palo Alto Networks next-generation firewalls. You will develop in-depth knowledge of how to troubleshoot visibility and control over applications, users, and content. In a hands-on environment, you will also troubleshoot common problems related to the configuration and operation of the security features of the Palo Alto Networks PAN-OS operating system. 

Skills Gained

  • Investigate networking issues using advanced firewall tools including the CLI
  • Analyze advanced logs to resolve various real-life scenarios
  • Solve advanced routing scenario challenges
  • Follow proven troubleshooting methodologies specific to individual features

Who Can Benefit

  • Security Engineers
  • Security Administrators
  • Security Operations Specialists
  • Security Analysts
  • Network Engineers
  • Support Staff


Students must complete the Firewall 9.0 Essentials: Configuration and Management (EDU-210) course and have an understanding of network concepts, including routing, switching, and IP addressing. They also will need in-depth knowledge of port-based security and security technologies such as IPS, proxy, and content filtering.

Course Details

1. Course Introduction

2. Platform Overview

3. Troubleshooting Methodology

4. Tools

5. Management Plane and Data Plane Troubleshooting

6. Administration Troubleshooting

7. Network Troubleshooting

8. Policy Troubleshooting

9. High Availability Troubleshooting

10. GlobalProtect Troubleshooting

You will spend approximately 50% of class in hands-on labs.