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Social Studio SS-101

Course Details
Code: SS-101
Tuition (USD): $500.00 • Classroom (1 day)
Course Details
GSA (USD): $453.40 • Classroom (1 day)

Social Media spending is continuing to increase and you’ll need one place to organize your social teams, plan and publish your content, engage with your customers, and analyze conversations occuring on social media. Comprehensive and hands-on, Social Studio 101 is the core training that ensures your success with Social Studio.

Skills Gained

  • Organize teams and collaborate via workplaces
  • Create, edit, and manage posts published to social accounts
  • Interact directly with advocates, customers and detractors via post-level actions on your social accounts
  • Build Topic Profiles that allow you to analyze what is being said on over a billion sources on the web
  • Measure content performance and gain insights across the team

Who Can Benefit

This course is designed for the social marketers who manage the social channel for their organization. No prior knowledge of the Marketing Cloud is needed.

Course Details


  • Publish, Engage and Analyze
  • User Roles and Settings
  • Social Accounts
  • Workspaces


  • Calendar
  • Post Creation
  • Approval Rules


Tab Creation Workflows Post Activities Reporting


  • Dashboard Creation
  • Topic Profiles
  • Social Summary
  • Dashboards via Mobile Devices
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