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SAP Customer Relationship Management (CRM) Training Courses

Learn how to optimize key SAP CRM processes, efficiently utilize reporting and analytics tools, and access performance metrics across all of your customer data with certified SAP CRM training from ExitCertified. With dozens of courses to choose from, we are confident that you will find what you're looking for below. If you have any questions, feel free to connect with one of our dedicated Education Specialists today.
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9 course(s) found

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  • SAP - CRM Customizing Fundamentals (Course)

    Course Code: CR100-v015
    Skills Gained This course will only deal with the basic data and functions in the CRM Enterprise System. Neither the Web Channel / Field Applications nor specific Interaction Center functionality will...
  • SAP - CRM Interaction Center WebClient (Course)

    Course Code: CR410-v097
    Skills Gained Course participants will get to know Interaction Center WebClient (IC WebClient) specific processes as well as IC WebClient specific functions and corresponding customizing settings. Who...
  • SAP - CRM Middleware (Course)

    Course Code: CR500-v015
    Skills Gained Explain the internal data processing of the CRM Middleware Set up and monitor the connection between SAP CRM and SAP ERP Monitor the flow of data within the CRM Middleware Who Can...
  • SAP - SAP CRM User Interface (Course)

    Course Code: CR580-v015
    Skills Gained Gain an overview of the CRM WebClient User Interface Adapt the CRM WebClient User Interface using customizing and standard tools Implement simple customer specific enhancements Who Can...
  • SAP - Overview of the SAP CRM Solution (Course)

    Course Code: SAPCRM-v015
    Skills Gained Analyze SAP CRM processes and functions in the marketing, sales and service area and the various interaction channels. Evaluate integration aspects between SAP CRM and other components...
  • SAP - CRM Service (Course)

    Course Code: CR700-v097
    Skills Gained Course participants learn about the supporting service processes within SAP CRM Service. They will also learn about the Customizing settings that are relevant for CRM service. Who Can...
  • SAP - CRM Fundamentals I (Course)

    Course Code: TCRM10-v015
    Skills Gained Use the basic knowledge a CRM solution consultant requires for all consultant profiles Who Can Benefit Solution consultants responsible for implementing Customer Relationship Management...
  • SAP - CRM Fundamentals II (Course)

    Course Code: TCRM20-v015
    Skills Gained Use the basic knowledge a CRM solution consultant requires for all consultant profiles Who Can Benefit Solution consultants responsible for implementing Customer Relationship Management...
  • SAP - WUS581 - Tech. Details of SAP CRM Web UI (Course)

    Course Code: WUS581-v095
    Skills Gained Reinforce the web UI customizing knowledge obtained in prior attendance of CR580 including new EHP one features. Understand the technical architecture of the CRM Web UI to the detailed...