- Course participants learn about the supporting service processes within SAP CRM Service. They will also learn about the Customizing settings that are relevant for CRM service.
Who Can Benefit
- Customers and project team members who are involved in implementing SAP CRM Service
- SAP consultants and partners
-SAPCRM Overview of the SAP CRM solution
-CR100 CRM Customizing Fundamentals
-CR580 SAP CRM User Interface