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SAP Customer Data Cloud Implementation Training

Course Details
Code: HY800-v002
Tuition (USD): $2,250.00 • Virtual (3 days)
$2,250.00 • Classroom (3 days)

Skills Gained

  • This course will prepare you to:
       -Understand the underlying technical concepts in SAP Customer Data Cloud
       -Perform configurations using the "Administration Console"
       -Integrate SAP Customer Data Cloud in your web and mobile applications
       -Leverage Identity Exchange tools
       -Use the best practices to implement SAP Customer Data Cloud effectively in projects

Who Can Benefit

  • Software developers (Frontend and Backend)
  • Technical consultants
  • Functional consultants
  • Solution architects

Prerequisites

Course Details

Course Content

  • SAP Customer Data Cloud Overview (Gigya)
  • Console Overview
       -API keys, partner Id and secret
       -Console administration
       -Managing admins and users
       -Managing applications
       -Permission groups
       -Hands-on exercise
  • Data Schema
       -Identity store
       -Accounts structure
       -Schema JSON
       -Schema editor
       -Accounts API calls
       -Data store
       -DS REST API calls
       -Hands-on exercise
  • Registration as a Service
       -Lite registration
       -Hands-on exercise
       -Full registration
       -Full registration API calls
       -UI Builder and Screen-sets
       -RaaS policies
       -Customer Data Cloud Web SDK
       -Social login
       -Hands-on exercise
  • REST API
       -Making API calls
       -Core API flows
       -Change schem ausing APIs
       -Registr users using REST API
       -Store and read DS data using the REST API
       -Hands-on exercise
  • Customer Consent
       -Compliance framework, DSR, DSAR
       -GDPR
       -Consent statements
       -Add consent to the screen-sets
       -Consent version control
       -Consent vault
       -Preference center implementation
       -Hands-on exercise
  • Webhooks
       -Overview
       -Configure a webhook
       -Webhook notification url
       -Webhook Endpoint logic
  • Identity Exchange
       -Overview
       -GConnectors
       -IdentitySync
       -Dataflows and components
       -Configure IdentitySync
       -Identity scheduling
       -Error handling
  • Federation
       -Overview
       -Introduction to SAML
       -Introduction to OIDC
       -OIDC deeper dive
       -Setup Customer Data Cloud as OIDC OP/RP
       -Introduction to JWT
       -Validate Customer Data Cloud tokens through JWT
  • Mobile Apps Integration
       -Mobile SDK
       -Plugin view
       -Mobile SDK installation and configuration
       -Android SDK native approach
       -Configure Facebook native login with Android SDK
       -Integrate your site with Android SDK
       -Use Customer Data Cloud plugins in the Android SDK
       -iOS SDK native approach
       -Configue native Facebook native login with iOS SDK
       -Integrate your site with iOS SDK
       -Mobile session managemet
  • Best Practices
       -UX bext practices
       -Mobile apps best practices
       -Security best practices
       -Signature and token validation best practices
       -Cookie best practices
       -OAuth 2 flows best practices
       -User imports
       -Key resources
       -Optional - Hands-on exercise

Course based on software release

  • SAP Customer Data Cloud
  • Apache Tomcat webserver