SAP for Insurance: Claims Management

Course Details
Code: FS330-v097
Tuition (USD): $1,340.00 • Classroom (2 days)
Course Details
GSA (USD): $1,215.11 • Classroom (2 days)

Suggested Audience

Skills Gained

  • Gain a sound understanding of the standard business processes and individual components within Claims Management
  • Prepare for the Claims Management Configuration course FS335

Who Can Benefit

  • Application Consultant
  • Business Process Owner/Team Lead/Power User
  • Program/Project Manager


  • Essential:
       -SAP129 – SAP Navigation
  • Recommended:
       -FS300 – SAP for Insurance Overview

Course Details

Course Content

  • Main business objects
  • Access modes (Quick Claim, Notification, Expert)
  • Claim notification process ->Claim creation in notification mode
       -Duplicate check
       -Policy snapshot
       -Data capture
       -Coverage validation and coverage referrals
       -Task overview
       -Performer and task assignment
  • Claim handling process
       -Handling claims in expert mode
       -Damaged objects and Injured persons
       -Claim items
       -External service and catalog integration
  • Claim fulfillment process
       -Compensation Calculation
       -Create Payment & Payment Types
       -Compensation calculation
       -Payment authorization
       -Transfer to FS-CD
       -Further payment features
       -External Bill Review
  • Claim Recovery Process
       -Multiple Insurance
  • Claim Management supporting features
       -Incoming documents
       -Outbound correspondence
       -Notes and Memo Pad
       -Business Rules Framework (BRF)
       -Activity management and Workflow
       -User interface configuration (BDT)

Course based on software release

  • SAP ERP 6.0, EhP5 SP3