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Veritas NetBackup 8.1.2: Maintenance and Troubleshooting

Course Details
Code: NBU-8-1-2-MT
Tuition (USD): $3,200.00 • Classroom (4 days)
$3,200.00 • Virtual (4 days)

The NetBackup 8.1.2: Maintenance and Troubleshooting course provides IT professionals with instructions on troubleshooting Veritas NetBackup software. This course covers general error detection tools and troubleshooting methodologies. It enables students to learn how to resolve issues related to the NetBackup database, devices, media, disk, deduplication, and networking. In addition, students study the functions of key NetBackup processes and learn how to enable, view, and manage the associated logs.

Skills Gained

By the completion of this course, you will be able to:

  • Detect problems using tools such as the NetBackup reports, NBSU, and administrative commands.
  • Correct problems and verify these corrections.
  • Understand the functions of services, daemons, and processes that drive NetBackup operations.
  • Back up, recover, and troubleshoot the NetBackup catalog, including the NBDB database.
  • Rapidly and accurately isolate the root cause of a backup failure.
  • Troubleshoot a wide variety of tape device, media, disk, deduplication, and communication-related problems.
  • Enable and use legacy, unified, and robust logging to troubleshoot problems.
  • Run backups and restores with a higher rate of success and efficiency.
  • Troubleshoot important features such as VMWare and Hyper-V backups and Storage Lifecycle policies (SLP).

Who Can Benefit

This course is for NetBackup administrators, operators, system engineers, and technical support personnel who want to broaden their NetBackup advanced troubleshooting knowledge and skills on a Windows or UNIX platform.

Prerequisites

Students should be familiar with general network and storage concepts, and administration and configuration of Windows or Linux operating systems. Students must also have one to three years of experience with basic NetBackup administration, configuration, and operation. These prerequisites can be met by attending any version of the NetBackup Administration course plus additional on-the-job experience.

Course Details

Troubleshooting Methods and Tools

  • Troubleshooting situations and methodology
  • Gathering symptoms and information
  • Additional troubleshooting resources

NetBackup Process Flow

  • Core process functions overview
  • Backup process flow
  • Tape restore process flow
  • Disk restore process flow
  • Tuning NetBackup deduplication
  • Viewing process flow information

Troubleshooting Communication Issues

  • Understanding NetBackup communication
  • Configuring NetBackup and network communication
  • Troubleshooting network and NetBackup communication problems
  • Common NetBackup communication issues

Troubleshooting Tape Devices and Media

  • NetBackup device troubleshooting
  • Common NetBackup device issues
  • Media and device selection
  • Media-related status codes
  • Troubleshooting frozen and suspended media

Troubleshooting Disk Backups Resources

  • Overview of disk-based backups
  • Maintaining and Troubleshooting Basic Disk
  • Maintaining and Troubleshooting Advanced Disk
  • Maintaining and Troubleshooting OpenStorage

Troubleshooting NetBackup Deduplication

  • Understanding NetBackup deduplication and deduplication process flow
  • Maintaining and troubleshooting NetBackup deduplication
  • Protecting the MSDP catalog

Additional Backup and Restore Troubleshooting

  • Troubleshooting file system backups
  • Troubleshooting snapshot-based backups
  • Troubleshooting VMware backups
  • Troubleshooting Hyper-V backups
  • Troubleshooting restores

Debug Logging

  • Introduction to Logging Assistant
  • Enabling debug logs
  • Viewing debug logs
  • Log management
  • Capturing debug logs

Introduction to Log Analysis

  • Preparing for debug log analysis
  • Viewing debug logs
  • Analyzing debug logs for a successful backup job
  • Analyzing debug logs for a failed backup job

Understanding the NetBackup Catalog

  • The NetBackup catalog
  • The NetBackup relational databases (NBDB)
  • Catalog backup and recovery
  • Maintaining the NBDB