Maximizing your Emotional Intelligence

Course Details
Code: 4512
Tuition (USD): $595.00 • Classroom (1 day)

As the pace of change continues to accelerate and the business environment becomes more complex and uncertain, leaders frequently find themselves under pressure to make critical decisions often with little information and timand to produce results. The way you react in these difficult situations has a direct impact on your team, relationships with colleagues, and business performance.

To increase success, improve your awareness of your natural tendencies and identify strategies to manage your emotions and reactions to consistently produce more positive outcomes.

This was a very well done course and will have immediate and long term usefulness in my daily work and personal life! Thank you.

Jason V. -
Director, Surplus Sales & Warehousing

Skills Gained

  • The challenges leaders are facing today
  • The definition of Emotional Intelligence (EI) and the importance of it in today's business environment
  • Personal strengths and development opportunities in relation to EI and your ability to succeed as a 21st century leader
  • The tactics for deepening EI

Who Can Benefit

Leaders at all levels: vice presidents, directors, managers, and supervisors


Prework for this course should be completed three weeks in advance and brought to class.


Course Details


  • EI, EQ, and IQ
  • EQ-i 2.0 Model of Emotional Intelligence

1. Understanding Your EQ-i Profile

  • Leadership Potential
  • Leadership Derailers
  • Subscales and Balancing Your EI
  • Well-Being Indicator

2. Developing Your EI

  • Emotions and the Human Brain
  • Responding vs. Reacting

3. Course Summary


Perform Phase

  • Suggested Activities
  • Meeting with Your Leader - Agenda
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