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Certified ScrumMaster (CSM)

Beginning with the history of agile development and moving through the disciplines promoted by Scrum, the Certified ScrumMaster (CSM) training course gives you a comprehensive understanding of the...

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$695 USD
Course Code SCRUM-CERT
Duration 2 days
Available Formats Classroom, Virtual

Beginning with the history of agile development and moving through the disciplines promoted by Scrum, the Certified ScrumMaster (CSM) training course gives you a comprehensive understanding of the Scrum methodology while specifically reviewing the behaviors expected of a ScrumMaster. This two–day Certified ScrumMaster training course is suitable for those practicing or looking to practice the art of the ScrumMaster but is highly valuable for anyone involved in Scrum.

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  • Even projects that have solid, well–defined project plans encounter some degree of change and waste. Shifting market conditions, budget cuts, staff restructuring, or any number of influences disrupt the best plan while contributing to customer dissatisfaction and stafd discouragement. Moreover, projects that begin with changing or unclear requirements make it difficult to establish project expectations. Scrum is the agile development process that allows teams to deliver usable software periodically throughout the life of the project, evolving with new requirements as the project proceeds.

Skills Gained

In this Certified ScrumMaster (CSM) Course, you will:

  • Explain and facilitate the Scrum roles: team member, Product Owner, ScrumMaster
  • Use the foundational, critical concepts of Scrum
  • Apply empirical thinking to your project work
  • Understand your team's productivity and lead them to improve it
  • Communicate the importance of organizational agreement on software readiness
  • Appreciate that the ScrumMaster role can be the most satisfying as well as the most difficult job on a project
  • Embrace the role of conflict resolution in Scrum
  • Work on real-world Scrum projects
  • Utilize the Scrum framework
  • Know when software is "done" under Scrum

Who Can Benefit

This Scrum Master (CSM) certification program was developed for any professional who is currently involved in or will become involved in the running of Scrum projects.

  • Business customer, user or partner
  • Product Owners
  • Team Members
  • Acting ScrumMasters who currently are not scrum certified
  • Project Manager
  • Project lead
  • Project sponsors
  • IT Manager/Directors
  • Business Analyst
  • Developers/Programmers

Course Details

Course Outline

Scrum Theory

  • Empiricism and the three empirical pillars
  • Benefits of an Iterative and Incremental approach
  • The Scrum Framework
  • Scrum Values
  • Scrum alignment to the Agile Manifesto

The Scrum Team

  • The responsibilities of the Scrum Team
  • The responsibilities of the Product Owner, Developers, and Scrum Master
  • Single Product Owners
  • Product Owners own the Product Backlog
  • Delivering an Increment
  • Benefits of a cross-functional and self-managing Scrum Team

Scrum Events and Activities

  • Benefits of Timeboxing
  • Purpose of a Sprint
  • Define and perform Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective
  • Product Backlog Refinement
  • Inspecting and Adapting events
  • When to cancel a sprint
  • Daily Scrum is not a status meeting

Scrum Artifacts and Commitments

  • Purpose of the Product Backlog, Sprint Backlog, Increment
  • The commitments of Product Goals,Sprint Goals, Definition of Done
  • Product Backlog emergence
  • Attributes of a Product Backlog
  • Sprint and Increment relationship
  • Evolution of a Definition of Done
  • Multiple Teams working on one Product Backlog

Scrum Master Core Competencies

  • Facilitation
  • Facilitating decision making
  • Teaching
  • Coaching
  • Mentoring

Service to Scrum Team, Product Owner and Organization

  • How does a Scrum Master serve the Scrum Team
  • Explaining Technical Debt
  • Understanding development practices to improve quality and reduce technical debt
  • Supporting the Product Owner
  • Organizational impediments that afect Scrum Teams
  • Techniques for resolving impediments
  • Why are there no Project managers in Scrum?
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