When does class start/end?
Classes begin promptly at 9:00 am, and typically end at 5:00 pm.
This course explores the Operations Maintenance life cycle and how to enable using IBM TRIRIGA. Operations and maintenance are the decisions and actions regarding the control and upkeep of property and equipment/assets. Students will learn the tools for deploying a serivce management system both online and through Percpetive apps that can be utilized on mobile devices. The course addresses both corrective and preventive maintenance along with task and inventory management. Students will also understand how to complete facility assessments and targeted facility projects.
Skills Gained
At the conclusion of this training attendees will understand:
- How to set up a Service Management program
- How to manage corrective and preventive maintenance work orders
- How to manage inventory of parts and equipment
- How to conduct Facility Assessments
- How to manage targeted Facility Projects
Who Can Benefit
The typical student for this course may be a Corporate Real Estate or facilities manager or business analyst with a large enterprise. Also, consultants, systems integrators and IT architects may take this course as well
Prerequisites
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Course Details
Course Outline
At the conclusion of this training attendees will understand:
- How to set up a Service Management program
- How to manage corrective and preventive maintenance work orders
- How to manage inventory of parts and equipment
- How to conduct Facility Assessments
- How to manage targeted Facility Projects
Does the course schedule include a Lunchbreak?
Lunch is normally an hour long and begins at noon. Coffee, tea, hot chocolate and juice are available all day in the kitchen. Fruit, muffins and bagels are served each morning. There are numerous restaurants near each of our centers, and some popular ones are indicated on the Area Map in the Student Welcome Handbooks - these can be picked up in the lobby or requested from one of our ExitCertified staff.
How can someone reach me during class?
If someone should need to contact you while you are in class, please have them call the center telephone number and leave a message with the receptionist.
What languages are used to deliver training?
Most courses are conducted in English, unless otherwise specified. Some courses will have the word "FRENCH" marked in red beside the scheduled date(s) indicating the language of instruction.
What does GTR stand for?
GTR stands for Guaranteed to Run; if you see a course with this status, it means this event is confirmed to run. View our GTR page to see our full list of Guaranteed to Run courses.
How do I find an ExitCertified training location?
We have training locations across the United States and Canada. View a full list of classroom training locations.
Which delivery formats are available?
At ExitCertified we offer training that is Instructor-Led, Online, Virtual and Self-Paced.
Does ExitCertified deliver group training?
Yes, we provide training for groups, individuals and private on sites. View our group training page for more information.
Does ExitCertified deliver group training?
Yes, we provide training for groups, individuals, and private on sites. View our group training page for more information.
Very informative and concise training that will go a long way to help with Certification and practical applications
It could have been better because we had lesser time for main topics of microservices as compare to other topics.
Awesome course. well coordinated and taught. Brett is an excellent instructor.
Techdata > ExitCertified > Stonypoint, a lot of subcontractors, but it still did the trick.
This is a great way to learn online. Courses are well structured and clearly explained with very dedicated staff.
4 options available
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May 24, 2021 – May 28, 2021 (5 days)
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Jun 21, 2021 – Jun 25, 2021 (5 days)
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Jul 26, 2021 – Jul 30, 2021 (5 days)
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Sep 13, 2021 – Sep 17, 2021 (5 days)
Contact Us
1-800-803-3948