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SAP Customer Data Cloud Implementation Training

Skills Gained This course will prepare you to: -Understand the underlying technical concepts in SAP Customer Data Cloud -Perform configurations using the "SAP CDC Console" -Integrate SAP Customer...

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$2,760 USD
Course Code C4H620-v034
Duration 3 days
Available Formats Virtual, Classroom

Skills Gained

  • This course will prepare you to:
       -Understand the underlying technical concepts in SAP Customer Data Cloud
       -Perform configurations using the "SAP CDC Console"
       -Integrate SAP Customer Data Cloud in your web and mobile applications
       -Leverage Identity Exchange tools
       -Understand B2B organization and access management using SAP CIAM for B2B

Who Can Benefit

  • Software developers (Frontend and Backend)
  • Technical consultants
  • Functional consultants
  • Solution architects

Prerequisites

  • Essential:
       -Watch: SAP Customer Data Cloud Expert Video Series
  • Recommended:
       -Previous JavaScript, Web Development, and REST Experience

Course Details

Course Content

  • Aligning SAP Customer Data Cloud Regulations and the CX Portfolio
  • Connecting SAP Customer Data Cloud with Regulation Needs
  • Connecting SAP Customer Data Cloud with the SAP Customer Experience Solutions
  • Configuring and Administering a Console Site
       -Configuring a Console Site
       -Hands-on exercise
  • Configuring Accounts Schema
       -Determining which data store to use
       -Recognizing the Account structure
       -Viewing and Editing Schema Fields
       -Designing Group Models
       -Configuring and Designing Data Store Schema
       -Hands-on exercise
  • Managing Customer Identity
       -Discovering Customer Identity
       -Creating a Lite Registration
       -Hands-on exercise
       -Creating Full Registration Accounts
       -Hands-on Exercises
       -Managing Screenset and Workflows
       -Discovering Authentication Security Options
       -Developing and Debugging Applications
       -Reacting to identity events in real time
       -Hands-on exercise
  • Using REST APIs to deliver Identity flows
       -Utilizing REST APIs
       -Hands-on exercise
  • Exploring Authentication Methods
       -Utilizing Social Login to Register and Login
       -Implementing the Phone Number Login Authentication Option
       -Implementing Email One-Time-Passcode and Magic Link Login
       -Applying RBA rules in the Console
       -Hands-on exercise
  • Exploring Advanced Authentication Methods
       -Certificate Provisioning Configuration
       -Exploring the Push Authentication Option
       -Exploring FIDO Authentication
       -Setting up Site Groups and Single Sign On SSO
       -Exploring Global Access
  • Managing Customer Consent
       -Discover Customer Consent Regulations
       -Managing the SAP Customer Consent Regulations
       -Discover SAP Customer Consent Version Control
       -Managing Consent Interactions Using the Consent Vault
       -Configuring the Self-Service Preference Center
       -Hands-on exercises
  • Using Extensibility Solutions
       -Configuring Webhooks
       -Configuring Extensions
       -Defining JavaScript Parameters
       -Hands-on exercises
  • Managing Identity Exchange
       -Discovering the SAP Customer Profile
       -Utilizing GConnectors
       -Configuring Dataflows and Components
       -Ensuring Compliance Using Dataflows
       -Hands on exercises
  • Managing Federation
       -Defining Federation
       -Configuring SAML
       -Configuring OpenID Connect (OIDC)
       -Utilizing JSON Web token (JWT)
       -Hands- on exercises
  • Integrating Mobile Apps
       -Exploring Mobile SDK Development Options
       -Implementing Android SDK
       -Implementing iOS SDK
       -Configuring Mobile Session Management
  • Implementing SAP Customer Data Cloud B2B
       -Exploring the B2B Capabilities
       -Configuring B2B Org Setup
       -Hands-on exercise
       -Configuring authorization setup
       -Hands-on exercise
       -Implementing Org Management
       -Hands-on exercise

Course based on software release

  • SAP Customer Data Cloud 2311
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