sap-training-courses
7849  Reviews star_rate star_rate star_rate star_rate star_half

SAP Sales and Service Cloud Integration with On-premise SAP Solutions

Skills Gained This course will prepare you to: -Determine the connectivity strategy for your cloud project -Configure SAP Sales and Service Cloud for integration with SAP S/4HANA -Configure SAP...

Read More
$3,680 USD
Course Code C4H450-v024
Duration 4 days
Available Formats Virtual, Classroom

Skills Gained

  • This course will prepare you to:
       -Determine the connectivity strategy for your cloud project
       -Configure SAP Sales and Service Cloud for integration with SAP S/4HANA
       -Configure SAP S/4HANA for integration with SAP Sales and Service Cloud
       -Configure SAP Cloud Integration for integration with SAP Sales and Service Cloud and SAP S/4HANA
       -Execute common integration scenarios
       -Extend standard integration scenarios
       -Describe SAP Sales and Service Cloud configuration options and steps when integrating with SAP CRM
       -Describe SAP Sales and Service Cloud configuration options and steps when integrating with SAP ERP
       -Describe SAP Cloud Integration with pre-packaged integration content

Who Can Benefit

  • Application Consultant 
  • Business Process Owner / Team Lead / Power User 
  • Technology Consultant 
  • Integration Developer

Prerequisites

  • Essential:
       -Basic knowledge of SAP Sales and Service Cloud
       -Basic knowledge of SAP S/4HANA
       -Basic knowledge of SAP Cloud Integration
  • Recommended:
       -Integration experience with SAP Process Integration or other similar technology
       -Basic understanding of ALE (Application Link Enabling), IDocs (Intermediate Documents), SOAP Web Services

Course Details

Course Content

  • Introduction to SAP Customer Experience Integration
       -SAP Customer Experience and the strategic role of integration
       -Integrating SAP Sales and Service Cloud with SAP S/4HANA and SAP ERP
       -Integrating SAP Sales and Service Cloud with SAP CRM
       -Integrating SAP Sales and Service Cloud with Analytics
       -Integrating SAP Sales and Service Cloud with SAP Marketing Cloud
       -Integrating SAP Sales and Service Cloud with SAP CPQ
       -Integrating SAP Sales and Service Cloud with SAP Field Service Management
       -Describing Integration Technology
  • SAP Sales and Service Cloud Configuration and APIs
       -Configuring SAP Sales and Service Cloud
       -Describing SAP Sales and Service Cloud APIs
       -Describing open APIs with oData Services
  • Cloud Integration Connectivity
       -Describing Technical Connectivity
       -Explaining SAP Web Dispatcher
       -Explaining SAP Cloud Connector
       -Describing Integration Security
       -Describing Authentication
       -Using Certificates
  • SAP Cloud Integration Configuration
       -Describing SAP Cloud Integration
       -Performing SAP Cloud Integration Configuration
  • SAP S/4HANA and SAP ERP Configuration
       -Describing S/4HANA Configuration
       -Describing SAP ERP Configuration
  • Data Replication
       -Connectivity Test
       -Describing Account and Product Replication
       -Data Filtering
       -Delta Mechanism for Transactional Data
  • Monitoring
       -Monitoring in Different Systems
       -Reviewing Error Messages
  • Extending Integration Scenarios
       -Describing SAP Sales and Service Cloud Extensibility
       -Describing SAP Extension Suite
  • SAP CRM Integration with SAP Sales and Service Cloud
       -Configuring SAP Sales and Service Cloud for Integration with SAP CRM
       -Configuring SAP CRM for Integration with SAP Sales and Service Cloud
       -Configuring SAP Cloud Integration Configuration for Integrating SAP Sales and Service Cloud with SAP CRM
  • Cloud Integration with SAP Process Integration
       -Describing Cloud Integration with SAP Process Integration
       -Describing Deployment Options and Landscape
       -Preparing SAP Process Integration for Integration with SAP Sales and Service Cloud
       -Describing SAP Process Integration Scenarios, Communication Channels, Routing Conditions and Value Mappings
  • Transactional Data Integration
       -Describing Transactional Data Integration Options
       -Preparing SAP Sales and Service Cloud for Real-Time Pricing and other Transactional Data
       -Configuring SAP S/4HANA for Pricing and other Transaction Integrations
       -Maintaining SAP Cloud Integration Configuration
       -Executing Opportunity, Sales Quote and Sales Order Transactional Integration Scenarios
  • Summary

Course based on software release

  • SAP Sales Cloud and SAP Service Cloud 2211
|
View Full Schedule