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Michelle Coppens :: Webinar Producer: All right. Hello everyone and welcome to today's webinar titled The future of IBM Maximo how work centers and inspections can transform your business.
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Michelle Coppens :: Webinar Producer: Our speaker today is Gary Taylor an IBM certified instructor product expert and consultant Gary is an IBM master instructor for tech data and a widely recognized expert on IoT
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Michelle Coppens :: Webinar Producer: He began working with maximum of 2008 and actively delivers training and consulting for Fortune 500 companies across various industries.
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Michelle Coppens :: Webinar Producer: Including manufacturing healthcare energy and financial services, Gary has worked as a consultant in the asset management arena for more than 20 years in a variety of roles, including development and administration.
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Michelle Coppens :: Webinar Producer: He has more than 12 years of experience as a Maximo consultant and cross all phases of deployment quite the resume, Gary.
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Michelle Coppens :: Webinar Producer: Now before we get started with the webinar. I want to talk about the functionalities of this virtual platform.
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Michelle Coppens :: Webinar Producer: So during the webinar. Everyone's Mike's will be muted. So if you have any questions, please enter them in the Q AMP a box near the bottom of your screen will have a dedicated q&a session at the end of the presentation.
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Michelle Coppens :: Webinar Producer: The webinar will be recorded and I'm going to send a copy out to everyone. Near the end of the weekend.
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Michelle Coppens :: Webinar Producer: stick around to the end of the session where I will share promo code that can save you 10% off your Maximo training with exit certified. All right, now let's go ahead and get started. You can take it away, Gary.
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Gary Taylor: Great. Thanks so much. Michelle appreciate that.
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Michelle Coppens :: Webinar Producer: Welcome everyone.
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Gary Taylor: We're so happy to have you here today, we're going to make the best use of your time that we can we have you know a really exciting agenda.
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Gary Taylor: We're going to be talking about the Maximo both within the context of the product itself but also some of the options that we have for helping organizations, just like yours with the
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Gary Taylor: Delivery of courses that can enable your team. So before we get started, let's have a brief sort of discussion about what Maximo is imagine that most people here.
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Gary Taylor: Have a sense of how the product fits in their particular organization. One of the exciting things about maximum though is that it is really
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Gary Taylor: One of the central hubs of IBM Watson strategy and so IBM has been working great very aggressively over the last several years with
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Gary Taylor: Various enhancements. Some we're going to talk about today in some detail. Others, we're just going to
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Gary Taylor: Discuss a very high level. But when we talked about the idea of assets, it really doesn't make any difference if your hospital or auto manufacturer
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Gary Taylor: Or if you are a government institution, obviously, dealing with the acquisition maintenance and eventually the retirement of assets is one of the responsibilities that every organization.
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Gary Taylor: Will have to have to deal with and how well that is done will impact not only the financial well being the organization, but also
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Gary Taylor: will have an impact and communicates with safety and other concerns related to your employees and your, your customers. So when we talk about these physical assets, you know,
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Gary Taylor: Either you're talking about airplanes. It could be that we are dealing with things as simple as a an air conditioning unit.
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Gary Taylor: That happens to be in a window somewhere in a warehouse Maximo is designed to be able to really address all of those concerns. And as we sort of look at this from our perspective.
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Gary Taylor: One of the things that's exciting about Maximo is it decreases, what I call the fog of war that happens with asset management.
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Gary Taylor: You know, when we think about this when you have assets that are deployed at the enterprise level, the decision makers often have really no idea how will maintain
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Gary Taylor: You know, they're the the asset infrastructure is there is a great deal of uncertainty.
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Gary Taylor: Very frequently that will be vendor relationships and other relationships that will factor in there. So being able to collect and analyze that data is going to be crucial for us.
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Gary Taylor: Increasing operational efficiency. You know, when we say that we want to be more efficient.
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Gary Taylor: You know how well we manage your assets will obviously allow us to essentially redirect efforts, you know, large enterprise even a smaller enterprise.
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Gary Taylor: Is very much like a ship and it's difficult to sort of manage that turn and redirect the organization's efforts in a particular area. So we're going to see that.
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Gary Taylor: Maximum is going to make it. When properly implemented much easier to address those concerns. Yeah, being able to extend the life cycle.
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Gary Taylor: Maintenance is really everything the airline industry is one of my favorite examples we have airplanes that are flying today, but it's been in the air for for decades, literally for 15 years, especially in the
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Gary Taylor: In the, in the private space those planes have been maintain their inspected on a regular basis parts have been replaced. But it's still exactly the same airplane in many, many ways that
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Gary Taylor: Was came off the assembly line 50 years ago. So being able to extend the life cycle of your assets thing and maximize those investments is a very important
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Gary Taylor: Concern for us there. And again, many customers that are represented here will be global enterprises as we consider some of the concerns that you're going to have
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Gary Taylor: You know, you may be especially with the pandemic and other concerns unable to to visit some of your locations Maximo can tie all that data together and give you insight is what's happening in those areas.
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Gary Taylor: Those various areas, Mexico is a company has been around for as a as a product that has been around for decades. The original company that created maximum that was acquired by IBM
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Gary Taylor: Really created the central functionality that we have today. One of the exciting things it's happened, as I said before is that IBM has incorporated
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Gary Taylor: Maximo into their watch and family. So that means when you start talking about the idea of sensors and other things that are connected
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Gary Taylor: Really allow us to understand what's happening with those assets and importantly, to be able to extract data be able to have advanced analytics, not only directly within the maximum product, but also leveraging IBM Cognos portfolio, we start talking about AI being able to understand
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Gary Taylor: What's happening in the in the field, being able to have advanced predictive analytics and being able to manage that.
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Gary Taylor: Is an important concern for many organizations as well. Something also crucial is the idea
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Gary Taylor: Of being able to stand up maximum if you're if you're a small organization right now. You may be in a situation where as a large enterprise or as a smaller organization. You have a new facility that needs to be stood up and you may have some concerns legal or others about
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Gary Taylor: Providing software internationally, or even a remote facility IBM has SAS solutions that allow us to want to take advantage of that.
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Gary Taylor: Really quite nicely. And as we sort of look at that, that's going to be, you know, a major factor for us in terms of providing a value proposition there.
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Gary Taylor: And then very importantly, as we're going to see as we get further into our presentation mobility is a huge concern as well, you know, typical Mexico customers.
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Gary Taylor: Will have lots of workers that will be working from desktops, or laptops. But, you know, we start talking about assets that are in the field. If you're in energy. If you're
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Gary Taylor: Even if you're in a warehouse, being able to have a mobile device or a cell phone or tablet, you know, being able to to leverage that device is really something that IBM has invested a lot in on your behalf.
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Gary Taylor: Obviously, you know, your pain points for some of you have your manufacturing, you know you you have inventory issues that are a daily concern.
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Gary Taylor: Both in terms of the manufacturing infrastructure, but also in terms of maintaining that infrastructure if you're
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Gary Taylor: You know, a facility that's being managed in the healthcare space. If you are a pharmaceutical firm or if you're a government institution.
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Gary Taylor: You have you have concerns there as well. Everyone has budgetary issues. And so being able to do the most that we can
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Gary Taylor: Begin to exploit the inventory that you have without carrying excess inventory, being able to account for safety concerns and regulations in this rapidly changing world.
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Gary Taylor: Maximo can really facilitate that for you being able to reduce the number of people who have to come in.
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Gary Taylor: To a particular space by improving the efficiency with things like work plans that will discuss a little bit later on.
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Gary Taylor: So lots of different issues are in place here in terms of our ability to kind of manage this. So lots of lots of benefits. One of them is unplanned downtime. I started my career in manufacturing
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Gary Taylor: Where we were told from the very beginning. Exactly how much it would cost to have the assembly line go down and one of our jobs is to make sure that never happened.
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Gary Taylor: But doesn't make any difference if you're in manufacturing or if you're in some other industry, being able to eliminate downtime makes life easier for everyone. Being able to minimize the failures, you know, often a failure will really involve new costs that if maintenance had been properly.
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Gary Taylor: Engaged over the life of the asset, he would have far fewer cost if the maintenance and actually been done properly.
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Gary Taylor: Being able to maximize the use of assets proving reliability, being able to reduce inventory costs proving your budgeting process. There's some really great
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Gary Taylor: functionalities that are available with maximum that we will discuss briefly here and recovered in our courses that that help in that area purchasing and budgeting.
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Gary Taylor: Being able to deal with risk management regulatory compliance and if you're a lot of customers that are in the pharmaceutical space or in life sciences that have
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Gary Taylor: Burdens not only domestically but also internationally. If you're manufacturing something in one country that will be used in another
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Gary Taylor: You are subject to more than one country's laws maximum can make it easy for you to to accommodate all of those requirements and again extending the life of the access lot of the asset rather
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Gary Taylor: And then finally, of course, you know, providing one version of the truth.
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Gary Taylor: That's something that that's so crucial maximum can do that its own some customers essentially implement Maximo and it is in fact the only product that they have that is asset management.
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Gary Taylor: Many others though will leverage capabilities that IBM has to connect Maximo with other products like SAP and an oracle there.
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Gary Taylor: So lots of challenges here that are addressed directly by maximum and we look at, you know, the idea of getting a return on investment.
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Gary Taylor: Max most popularity in the in the marketplace really can be tied to that return on investment that happens in so many different fronts from labor utilization
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Gary Taylor: Of being able to produce over time, being able to understand what those costs are asset utilization. So looking at the you know the areas that we would be able to
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Gary Taylor: To deal with those assets overhaul time there's a. These are examples of things that IBM can tout as true customer stories where you know the railroad was able to save
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Gary Taylor: $5 million by by tracking things like like overtime better to being able to minimize that.
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Gary Taylor: Warranties one of the exciting things about maximum is that it has the ability if you are working with it to tie warranties directly to the asset. So from the instant you have a reported failure, the person that
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Gary Taylor: Is made aware of that failure knows that the asset is under warranty and can immediately.
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Gary Taylor: Contact the vendor to to deal with it. So it's really very excited. You don't have those situations where there's some confusion about that.
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Gary Taylor: Plant downtime inventory needs. These are all the things depending on where you are. You have a sense of these in your organization. And as we discussed them at a very high level.
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Gary Taylor: I think the the argument for for where how maximum works and how it fits in is going to be very important for us. Ultimately,
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Gary Taylor: So we're going to first have sort of a presentation portion of this and then we're going to go and access alive maximum environment. I'm going to show you some of this line and then we're going to open up the floor to questions and you'll be able to add your own
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Gary Taylor: You know, time there you can sort of ask us questions you can if you have a question right now. You can put it in the chat window.
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Gary Taylor: And my colleague, Michelle and I will be observing that. And at the end, we'll have a time for questions as well that you'd be able to to give us also there. So if you have those please share those with us as well. And so we'll be able to
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Gary Taylor: To manage those for you there. So we're first going to talk about work centers so
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Gary Taylor: Mexico, as I mentioned before, it's been around for a very long time. It's actually as a product. It's been around for decades, you know, IBM started
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Gary Taylor: several versions ago and initiative to sort of rethink the user interface there lots of users who've been in Maximo for for for many years that do not necessarily want a UI.
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Gary Taylor: And the UI IBM has kind of address those sort of those concerns by giving us a new capability called work centers that works coherently with the older traditional user interface for maximum so work centers are
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Gary Taylor: Essentially, the new UI for maximum. So if you're depending upon where you work, this may not be something that you're using at all. If you have Maximo in house. Some customers have have not really
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Gary Taylor: Worked with them at all. One of the things that's really exciting about the work centers is the role specific so IBM and rethinking the UI recognize that in the traditional maximum UI with the
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Gary Taylor: You know the dozens of modules and hundreds of applications that there was
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Gary Taylor: a learning curve where people had to understand how to skip between different applications in order to complete a particular process.
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Gary Taylor: What we have now are completely new user interfaces that are that are driven towards specific roles that essentially expose everything is required to manage what your what your responsibilities are one of the
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Gary Taylor: The most important work centers will talk work supervision and we'll show you this live in a few minutes. But the basic premise behind work supervision. There's it exposes for us here, it really quite nicely.
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Gary Taylor: A role based user interface that allows us to manage the full lifecycle of work that would happen with assets from approving the initial work that needs to be done.
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Gary Taylor: To assigning the owner for the work along the owner to to understand, hey, this is, this is your new assignment.
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Gary Taylor: To monitoring the work and then finally closing the work and what's exciting about this and contrast to the, the original maximum user interface is that this can all be done from here.
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Gary Taylor: And so this means that someone who is using this device using this on their desktop computer will be able to do it. If you look at the she why it's also very modern. It takes advantage of
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Gary Taylor: You know, technical innovations like HTML5 and JavaScript. So it's a responsive UI. What that means is, is that if you're using this user interface.
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Gary Taylor: On a on a desktop device or a laptop and we'll look one way in a few minutes, I'm going to show you how it looks on a mobile device, so you'll be able to
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Gary Taylor: To understand how that someone could easily leverage this from a cell phone, for example. And so it's really kind of a very exciting you i. So, this is the responsibility.
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Gary Taylor: Area of the domain for someone who is in control of the actual work that needs to be done. And so we'll take a look at
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Gary Taylor: This live in a few minutes. But I'm gonna show you the big picture here initially
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Gary Taylor: More working inside there will be able to assign owners or groups and I'll walk you through how that works. But we were able to do is, we're able to say this belongs to this particular person we can monitor the work as well. And then we can also and
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Gary Taylor: You know understand after the fact, how the work was executed. With that in mind, there's another work center for work execution. So if you think about someone who is a supervisor.
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Gary Taylor: Who has trades working on their team. You know, the work supervision would be their work. Center the actual trades and mechanics, the electricians, plumbers River, they might be
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Gary Taylor: Would, would be in the work execution area. So this is a place that someone in the field, can easily complete their work and this is this is
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Gary Taylor: Exceptionally handy again for people that are accessing mobile devices. So I could have someone that has Maximo on a tablet.
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Gary Taylor: Some customers that I've worked with have frequently or someone has it in their cell phone, they're going to be able to complete their work directly from this work execution.
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Gary Taylor: Work center, allowing them to to gather that information. There'll be able to go into a specific work order and complete that work order there directly. And what's really kind of cool about this.
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Gary Taylor: Is that you aren't fully integrated, you know, starting with Maximo seven dot six dot 09 the work centers which had existed before.
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Gary Taylor: We're integrated directly into to maximum. So, instead of being a little island.
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Gary Taylor: Where you're able to do some things, but it didn't tie back into things like work plans and and other things that might be happening. Now what we do in the work center.
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Gary Taylor: Is going to feed data and even drive operations in the standard maximum UI. So people will be able to be equal participants, if they're using work centers with other resources that might be available there.
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Gary Taylor: It's also possible for individuals to to report their actions. So if you're working in an environment like this, we have the idea of of actions in place where someone who is working with maximum
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Gary Taylor: And in the field, we may have said, hey, this is going to take two hours, but you know there's some
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Gary Taylor: Some unforeseen hazard that may be in place has to be removed or it just takes longer than expected.
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Gary Taylor: They're going to be able to report the actual hours directly from the work center again potentially in the mobile device. And again, you'll be able to to work with unplanned asset utilization spirit parts whatever needs to be done. The actual is will allow us to update that
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Gary Taylor: And again, the work supervisor will be able to in the work supervision supervision work center be able to go into complete that work there and close it out. And so we can see at a very high level, what's going on, we'll take a look at not only this work center but a few more and
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Michelle Coppens :: Webinar Producer: Just a few minutes and from
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Gary Taylor: There will be able to understand
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Gary Taylor: Very clearly.
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Gary Taylor: Exactly how easily someone can get essentially that 30,000 foot view of what's happening in the enterprise. And so depending upon what your responsibilities are.
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Gary Taylor: You'll be able to see everything that's happening much more easily. So what's kind of cool about this is that the work center almost doubles as a reporting environment.
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Gary Taylor: Because as you can see here we have the ability to see not only the work that's actually in progress. We can see at the very top here. What's overdue.
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Gary Taylor: Is your emergency work that's overdue is there overdue preventative maintenance and so as you're starting to ask questions, instead of having to run reports separately.
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Gary Taylor: The work supervision work center is going to make it easy for us to understand what's happening. This is a part of that the analytics we were talking about that IBM has lent
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Gary Taylor: To the work centers to make it easier for you to get your job done.
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Gary Taylor: And the work execution area also provides that same kind of insight to help us understand what needs to be done, what's due today what's due tomorrow. What's doing the next three days and be able to also
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Gary Taylor: Act as a central hub for communication within the enterprise as well. Another very handy place for us in terms of the
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Gary Taylor: Work center is the business analysis area business analysis is an area that allows us to deal with.
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Gary Taylor: With AI related activity. So as we start to think about some of the concerns here.
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Gary Taylor: We're going to be able to leverage AI in the current releases, but it's really business analytics and the sense of having, you know, reports that let us understand what's happening here as well. Initially, so even if you're if you're not terribly
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Gary Taylor: Involved with all of the innovations that have come along with the the advanced sensors from the IoT improvements that IBM has made within Maximo
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Gary Taylor: Being able to see very clearly. Hey, what's what's happening here when we have looking at emergency maintenance, what's going on here. Are we seeing
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Gary Taylor: trends that are that are concerning, for us, for example, how many work orders are overdue. How many are waiting approval.
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Gary Taylor: And this is actually color coded view you can see here some of them will be green, yellow and and bread. And so as we look at this will have a sense of
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Gary Taylor: What's happening. And as you as an a few minutes will go in here, you can actually hover here and the work analysis work center and you'll be able to see, you know, very clearly.
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Gary Taylor: What's happening with the work at that point. It's also possible to create service request. So if you have a service request we can create those and
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Gary Taylor: Those are available as well. And depending upon which release of maximum you're on, you can actually create that service request directly from the work center.
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Gary Taylor: And so this is really kind of a cool thing that we can actually go in and look at those service request and understand what's happening here with them.
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Gary Taylor: So very good stuff there. One of the other really nice things that it was added our inspection forms will walk through those as well.
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Gary Taylor: Inspection forums are fantastic. And in the release that that we're working with here and all the current releases inspection forms are again tied back
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Gary Taylor: To assets. I'll show you some examples of those in a moment. But the basic idea is that you're going to be able to take things that were originally
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Gary Taylor: Paper processes or indirect processes and and link them directly into maximum so you'll be able to create your own form.
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Gary Taylor: There are some examples that are available, essentially, a very simple form builder that virtually any employee can be trained to use using that form builder. We will specify certain requirements for the inspection.
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Gary Taylor: can involve things like meters and and other things that the assets we have
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Gary Taylor: And with those in mind you go in and create your questions. I'll walk through that with you two minutes, so don't worry about the details now, but we can create single answer questions we can have numeric answers we can have
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Gary Taylor: Situations where there's a meter value that has to be added.
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Gary Taylor: In a larger organization, we will create libraries of inspection forms. So that will be generic some can be very, very specific if you're in a nuclear operation, you may have some very specific forms.
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Gary Taylor: Of assets that are peculiar to your industry. It may be that you have a vehicle for which is what we're going to be using here in a few minutes, and that vehicle for them and allow you to understand
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Gary Taylor: What's the current state of your fleet there. It's also possible to make changes with those will show you a few minutes, and there's a special work center.
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Gary Taylor: Called the conduct inspection work centers will make it possible for us to complete those so work centers are really
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Gary Taylor: You know the future of what Maximo is for some customers that are using specific Maximo offerings. It's the only user interface. So, depending upon where you are.
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Gary Taylor: You may be in a situation where you're using the traditional maximal user interface, but you have concerns around mobility, you know,
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Gary Taylor: Not so many years ago, if you were using maximum you wanted great mobile access, you have to do software development. You have to actually
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Gary Taylor: Use a toolkit that I'd been had to build apps and IBM recognized that was a bit cumbersome.
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Gary Taylor: And so what they've done is they've added very similar functionality to the main Maximo product by providing you with these work centers which will allow you to complete your work as you need to.
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Gary Taylor: Within the scope that's required using the resources that are at hand. If you have laptops or desktops, you can do it that way. It's a tablet.
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Gary Taylor: That's connected wirelessly. You can work that way and cell phones as well. And with the inspections whoever's in charge with inspections, be able to see what's pending.
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Gary Taylor: It could be that you're talking about someone who is working maintenance in a facility. It could be the year all that energy and you have
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Gary Taylor: towers that need to be inspected or telecom shifted inspector towers, be able to see which inspections were pending which ones were in progress.
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Gary Taylor: And as you go and look at those you'd be able to see how that was happening and inspection may take a substantial amount of time. You don't know something like a
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Gary Taylor: Bridge Inspection, we might have. That's something that may take really several days depending on how large the bridges. Other things like a ladder.
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Gary Taylor: Inspection could be to be done in a few minutes. So depending on what's happening there, you'll be able to understand how that would be used. It's also possible to create inspections, we can do that directly
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Gary Taylor: Based on the schedule. We can set them up and we can also have them happen on demand as well. Okay, I'm gonna show you that just a second here.
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Gary Taylor: When we're done will complete the inspection the form that has been created will be made available to the person who's been assigned the work they will fill in that form. And then from there we'll be able to have that completed inspection.
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Gary Taylor: And to to share that information with the individuals who are who are using the actual
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Gary Taylor: The actual the actual product there. And so we're really be able to do this in terms of being able to kind of manage this here.
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Gary Taylor: And there'll be great for us as we kind of understand the mechanics for that. So lots of good stuff there. And we'll get into this in some detail.
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Gary Taylor: Will be able to see which inspections have been completed as well which is going to be, it really very exciting there. So lots of good stuff there. And we're going to share with you.
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Gary Taylor: Sort of a live demo. And then we'll have a few moments for some questions while we're doing that some questions that we want to get a sense of with you all. So,
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Gary Taylor: I know most of you are probably using Maximo currently if you could share with us a little poll that we're going to share
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Gary Taylor: If you could actually let us know where where you are in terms of the version of maximum that you're on. So we essentially have
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Gary Taylor: You know, are you on seven dot five or earlier, are you in 76 or are you one of those super early adopters, who has sort of rethought your licensing and move up the maximum awake.
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Gary Taylor: So if you could do it and then give us response with that. And while we're doing that, I will share our live environment, and I'll be right back there with you very
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Gary Taylor: Okay, so we've gotten a bunch of answers in there. Anyone see
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Gary Taylor: A few more seconds to finish that up.
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Gary Taylor: Okay, excellent. This is what we would expect. I'm going to share these results with you all.
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Gary Taylor: The vast majority of you all are currently on Maximo seven dot six version. And obviously, there are several releases in there, but we would expect that people are in seven dot five I think here to be really excited to move seven dot five up to the current releases and as expected.
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Gary Taylor: A fair number of customers are not using on maximum weight and we have some of you that are there. And apparently, New Mexico, which is exciting. I think as we sort of get into this. This is going to be a very brief introduction to
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Gary Taylor: The way this works, but we'll get a sense of this as we get further in here and just a moment there. We did have a couple of questions. I think we can answer a couple of those right now before we move into this demonstration here.
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Gary Taylor: You had a question about the tiles being large. So, the nature of this of the work centers is they're not only role specific. They're also task specific
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Gary Taylor: So generally speaking, it really depends upon what your responsibilities are. We would not expect, for example, for a typical
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Gary Taylor: Trade to have hundreds of active work orders that they would, they would have available there. So they would generally only see the workers that were available for them to
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Gary Taylor: To work on. And so the way the tiles are set up, you know, you're not going to have that may really be displayed.
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Gary Taylor: It's also a responsive UI, as we'll see in a few minutes. And so there's some advantages there for that as well. So we'll talk about that there and we did have a question as well about
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Gary Taylor: The, the backgrounds required to attend our training courses. We'll talk more about our courses at the very end of the session, but we have two offerings. One is intended for people
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Gary Taylor: That are sort of brand new to maximum then we have another offering its intended for people that are sort of in charge of a maximum of deployments. We'll get into that detail there as well. Okay, very good. We're going to share our
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Gary Taylor: Live environment here. So give me just a second and we will be in there.
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Gary Taylor: So what I'm going to be sharing with you here is
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Gary Taylor: Essentially the
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Gary Taylor: Investment environment that has work centers enabled. I just logged in as you know, the max admin. So the administrator, the maximal environment.
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Gary Taylor: And as I've gone in here it's going to ask me what I want to do. And one of the things that's going to show me first or the work centers.
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Gary Taylor: And so as we get in here. We're going to get a sense of what's happening with these the
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Gary Taylor: We'll take a look at these workflows here in a second. There's some other tools that are available and we can also go to the Start Centers for those that are new to Maximo
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Gary Taylor: And the traditional UI for maximum of this thing called the starts and I'm going to say that very quickly. So you have a sense of what's happening here. This is the traditional UI. And I mentioned before.
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Gary Taylor: That there are lots of applications. Lots of modules and applications in here, the traditional workflow for a maximum user is they have to be trained to understand which application to open
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Gary Taylor: At which that a particular stage of maintenance. So, and that takes some time. People that are very, very good at their trade are very, very good administrative Lee.
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Gary Taylor: Sometimes struggle to learn how an application works. It can take months, frankly, for some people to fully understand that that's what's exciting about the work centers.
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Gary Taylor: That we were we were talking about there a moment ago so work centers are really, you know, you know, a newer view of this. And so we're going to take a look at that will understand, you know, really very directly
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Gary Taylor: How that's going to happen. That's going to be available for us in terms of tooling there. So, but that's sort of the big picture for that in terms of the, the actual setup. Let's go.
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Here.
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Gary Taylor: Sorry logged me out there. Sorry about them.
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Gary Taylor: Okay, so this is a view here of the standard UI. So there are a bunch of things that we can do in terms of being able to
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Gary Taylor: To access different resources. What I'm going to do is I'm going to go straight into one of our work centers, which is the actual inspection area.
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Gary Taylor: So when I open this up. This is going to take me to a work center. This is the inspection work center. And it's a really exciting location.
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Gary Taylor: And this work center is going to be very helpful for us because one of the things it's going to do is let us see
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Gary Taylor: What's available will be able to understand very directly which types of inspections are available. I'm going to open one of these up. This is actually the bridge inspection report.
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Gary Taylor: And so when I go look at this form, I can see who who originally created it and I can create a revision, it's going to show you how easily a form can be modified. So this is an inspection form that was created for a bridge and as expected. It's going to be a fairly sort of complex
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Gary Taylor: Environment and it will be a lot of different areas. This is actually section so that they're different areas here. So if you look at the way this forum is actually getting created
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Gary Taylor: There are different sections that there's a general area for the bridge. The number two is stream conditions and then masonry, and then being trusses.
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Gary Taylor: And and then bracing, so this is sort of a general view of this, and if I were to go in, I could you know go and look at this, I can add a question if I want to. It's if I had a question that will allow me to interesting information.
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Gary Taylor: And I'll say,
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Gary Taylor: Say for for this to be a masonry related question I'd say asphalt quality asphalt condition and sort of looking at the
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Gary Taylor: The condition of that. And lastly, questions about what I'm going to use this would be something that might be. It could use a meter, for example.
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Gary Taylor: I could have it be with a file upload. I could add it both of those here file uploads are great because I could actually have a an attachment. I can take a picture with my phone and using my phone's camera I can
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Gary Taylor: Really view directly what the condition of that bridges and then from there, we would be able to essentially take a step back and and not have to describe it with words and simply
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Gary Taylor: Preserve a record of that condition, good, bad or ugly. And so we'd be able to have to do that with the mobile device and share that information there as well.
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Gary Taylor: I can make my value something that's a numerical entry and I could also make it a single choice entry. I'm going to get rid of the numeric and I'm also going to get rid of the file upload. I'm gonna make it a single choice. And so what I'm going to do is I'm going to
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Gary Taylor: Is the condition acceptable and so
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Gary Taylor: The condition acceptable and then there would be two options. I can enter an option there if I want, I would say.
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Gary Taylor: Yes. And then my next option. I could enter would be no
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Gary Taylor: And then I could also say ma for not applicable.
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Gary Taylor: And so I can make this a required question and then from there I can click done
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Gary Taylor: So that question will be added to the actual
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Gary Taylor: Form and then my choice about this is that I can if I want to I can actually make this this actual question.
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Gary Taylor: In terms of where I want to do with it. I could actually move it up and I can drag this and drop it wherever it is, I would like to put it there in terms of being able to do this.
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Gary Taylor: And so it would actually drop into that area. If they're not be able to to make it available there. So this is one of the areas that we have
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Gary Taylor: There are some other areas available as well. I'm going to go back to one of my other screens here real quick so much we make the best of your time there. I'm going to log in as ed and it is a work supervisor.
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Gary Taylor: And so, Ed has access to the work supervision area that we saw a few minutes ago.
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Gary Taylor: And so again, this is a great UI in terms of the way that it's going to present here, you know, the screen is not as wide as it could be, but
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Gary Taylor: You know what I can do is I can drag this out a little bit. And there's some scroll bars here. I'm going to show you how this would be responsive in a few minutes. I'm actually accessing this from an environment where the
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Gary Taylor: Where the UI is
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Gary Taylor: Is not it's not quite full screen. So on a regular environment to be a little bit larger, but the way our lab. This is an actual lab environment.
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Gary Taylor: So this is the lab environment. If you were able to take one of our courses that you'll be able to use and we give students the course they have access to their own dedicated
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Gary Taylor: Maximum server for each student, we see here this is the full life cycle of work management have the approval of the initial work.
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Gary Taylor: The assignment of the owner, the monitoring of the work. And again, as we go over there. The actual closing of the work I'm going to open up one of the existing work orders here.
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Gary Taylor: That has not yet been approved. And so this is corrective maintenance and little CM there lets me understand what it is the very top there. And this is real locating the guard rails around a
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Gary Taylor: Compressor. This is a different UI. And what's exciting about it is from this one screen. I want to be able to see very, very easily.
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Gary Taylor: Everything that's required but also be able to complete the steps. So, for example, waiting on approval. I can actually go inside here and edit this. And I can change the status now.
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Gary Taylor: The way that maximum works is that depending upon the current state of the work order the acceptable states, I can transition to
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Gary Taylor: Would be listed here. If you don't, if you want additional states, you have the ability to do that inside your organization.
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Gary Taylor: For the moment, we're going to say that we want to go ahead and approve this work orders with people can
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Gary Taylor: Can get started work order priorities also something that's embedded here. And so with work orders were able to determine exactly
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Gary Taylor: What the priority is so that higher priority work orders are initiated.
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Gary Taylor: On their own, they're going to give us the asset and question. So this is actually a particular compressor.
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Gary Taylor: I can search. And if I chose to I could pick any other asset. So, so if I've changed my mind or someone made a mistake.
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Gary Taylor: We can go and edit that so early in the life cycle before the work started, we can switch that around.
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Gary Taylor: The location of the assets, also at something that we can edit and again if we want to change that location. We have the ability to do that as well.
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Gary Taylor: And we also have the work type, then if there were a parent work order. Sometimes you may have a work order that has multiple steps associated with it. So maybe that the work order requires an electrician or
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Gary Taylor: Plumber and a mechanic to complete the work and that there's a master work order. And then there's a child.
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Gary Taylor: And so the parent to be specified here. If there's a originating record if the assets up. That's the status, we see there, and that's the actual site there as well.
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Gary Taylor: There's also a plan associated with this, the plan is something that is is generated. One of the really cool things that you can do.
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Gary Taylor: With these current beliefs of maximum is that it's possible for us to to link something like a work order even an inspection.
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Gary Taylor: To the work center. So we can actually make that available as well. So I could actually go in here, the different tasks that are here.
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Gary Taylor: We can see where these are if there were materials that were associated with this, we would have those available if they if they needed to be if we discover if the trades out there and they realize, hey, this can't be done.
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Gary Taylor: Without a particular material I can as a trade, I would be able to go in and add that I can do that as supervisors as well. It's I'd be able to go in and search for a particular item. If I wanted to, I can enter the item.
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Gary Taylor: And any of my items that were available will be listed over here on the right hand side you see there are hundreds of them that are available, I can change the quantity I can determine what storm. It comes from
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Gary Taylor: Something that's available there as well. And we also have the ability to make other changes there and I could save this as I've made changes. I didn't enter it all. If I click the X here simply cancels out.
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Gary Taylor: So it was actually deleted there. So definitely some really exciting stuff here in terms of what's available. We had a lot more time we'd be able to go into a lot more detail.
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Gary Taylor: We do want to take some time to answer some of your questions there are. We're setting that up. We have a couple of other surveys, we want to share something good and share the first of those with you.
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Gary Taylor: And then we'll move forward to
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Gary Taylor: The rest of our Q AMP.
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A
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Gary Taylor: So again, thank everyone who answered a question said earlier, one of the things we like to understand is
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Gary Taylor: You know what industries are represented here and which which resources you're using as a
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Gary Taylor: As an organization. These are what are called maximum industry solutions. So some customers have simply bought the core version of maximum. Others have bought
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Gary Taylor: The life sciences or transportation or aviation, if you could please let's go ahead and share with us some info about what you're using. And so we'll be able to
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Gary Taylor: ask some questions for you there.
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Gary Taylor: And it difficult to share one thing with you. So I'm going to go back to my live environment. Once I get those
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Gary Taylor: Answers, if you could share that with us.
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I'm going to
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Gary Taylor: Share one other things just a moment here.
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Gary Taylor: A question there about mobile devices. And I mentioned that I was going to share that with you before, so give me just a second. And I will share that with you while you're answering those questions.
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Gary Taylor: So again, one things exciting about this is that IBM is designed this using best practices as you move from version diversion. They've dramatically improved upon those. So what we'll do here is I'm just going to just take advantage of capability that's available inside of
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Gary Taylor: Chrome, go to the details area over here, I'm just going to go switch on under tools. I'm going to go ahead and switch on
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Gary Taylor: The developer tools and in doing so I'm going to switch to a mobile device. By default, that's which is to responsive device. I'm going to go ahead and
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Gary Taylor: pull this down and I'm going to go switch over to an iphone eight plus. So, this shows me generally what it would look like if I were an iPhone, a plus and
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Gary Taylor: There are some scroll bars that are obviously depending on where you are. I'm I'm logged in as a supervisor.
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Gary Taylor: So there are a lot of different things that are available here. The she was completely responsive in terms of our ability to kind of go in there and work with it.
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Gary Taylor: If I were to go and go to a tablet essentially a tablet like an iPad Pro would look essentially the same as
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Gary Taylor: As a desktop device and it will allow us to go through and scroll and it's responsive in that if I were on a tablet here and be able to swipe and do everything else that you might have happened in there. So, very good. I hope that answered your question there.
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Gary Taylor: Okay, excellent. We do have a couple more questions available here. So it looks like that. Everyone see the poll question.
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Let's see here.
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Gary Taylor: Okay, so very good if you could please share information about your
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Gary Taylor: Your what you're using in terms of the industry solutions.
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Gary Taylor: And then we'll um
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Gary Taylor: Let's see some other Q AMP a questions. So while that's happening that's going to answer some of those those questions as well.
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Gary Taylor: Yeah. So we have a question about the works. There's been using the mobile device. Absolutely. So you could actually be able to go in and and use it.
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Gary Taylor: It is not a mobile app. So that's actually an advantage that it has. It's a mobile interface for a maximum
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Gary Taylor: Obviously, if you've taken the effort to build an app using IBM is mobile first platform. If you could continue to use that
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Gary Taylor: But the advantage has has is that it's out of the box and as IBM increments and improves Maximo is they have new releases. You don't have to go back and retool your older app so
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Gary Taylor: Out of the box when IBM has a new release, you're going to have an updated mobile experience, which I think is going to be a substantial capability there for you in terms of working with that.
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Gary Taylor: And again, there are some live a question about customization for work centers.
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Gary Taylor: There is some customization available. You can't get into the detail about that right now. But if you want us to we could follow up that with with you there. So, when asked a question about that. So we can definitely do that in terms of being able to take advantage of that.
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Gary Taylor: Someone did ask a question about
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Gary Taylor: What differentiates this course versus some of the other resources that are available, including some that IBM makes available.
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Gary Taylor: I name is no longer updating any of the resources that they've made available. And so some of the materials that they have released are
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Gary Taylor: Are much older. And so first of all, you know, this newer interface is not available. It's not really discussed and it's not it's not something that's a part of that. I think many of the courses they have are as far back as Maximo seven dot six
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Gary Taylor: Dot that three weeks of it. They go back pretty far. So our course is, you know, we're continually innovating. The course is tailored to be hands on. So one of the things, it's very nice about it is that you are able, through the
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Gary Taylor: With the help of either myself or one of my colleagues able to work in your own unique maximum environment leveraging course where it's intended to guide you through the entire process from beginning to end.
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Gary Taylor: perspective of someone who has no experience with Maximo to essentially leading up to the expert level of skill. If you go through both of the courses that we have. So
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Gary Taylor: Their hands on. They are tailored and importantly, they are being updated and so they are
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Gary Taylor: There. They're really kind of in a League of their Own in terms of what's available and obviously these are also the only
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Gary Taylor: Authorized course were so well it does have some other resources that are available. These are the only courses that IBM
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Gary Taylor: Has available and that IBM has has authorized for maximum for live delivery. So there's an extensive behind the scenes process that happens with IBM or we have to meet certain standards and we meet and exceed those for sure.
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Gary Taylor: And let's see here. So I think we have a couple more here are some other chat questions there.
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Gary Taylor: Okay, I think we do have
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Gary Taylor: So in Mexico anywhere does have some some some similar capabilities we can talk more about that offline if you're if you're interested in that.
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Gary Taylor: And we have a question about certificates, you know, one of the things that that really separates exit certified in tech data in the training marketplace is that we work with IBM and a claim to provide
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Gary Taylor: A very special badge that is issued through IBM official certification program. And so when you successfully complete one of our courses, whatever instructor led courses.
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Gary Taylor: The instructor evaluates your, your, your, your, this patient in the class and you're able to receive a badge that you're able to attach to your LinkedIn profile Mexico is a pretty hot.
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Gary Taylor: Area right now as I'm sure you all know. And so we've had a lot of positive feedback from our attendees about the value of that there
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Gary Taylor: Let's see if we have time for one more question before we turn this back over to my colleague, Michelle there.
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We have here.
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Gary Taylor: And Robbie didn't have time for more demo there. Let's see. Where are we here.
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Gary Taylor: Yeah, Michael will be giving you those questions in just a few minutes without a doubt. Yeah.
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Gary Taylor: There's two courses will get you those
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Gary Taylor: Okay, so Michael was asking the question about the two forces, we have the course coach there. And in a moment. Michelle's going to to share that with us here. So we'll be able to have that available. Any other questions real quick. There
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Gary Taylor: Okay, very good can be good now.
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Gary Taylor: Michelle. Now I'm ready for you.
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Gary Taylor: So thank you everyone for your time. Really appreciate you having taken out of your busy schedules to
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Gary Taylor: To attend the webinar. I hope it was helpful to you. And again, we have lots of other resources that are available there that will hopefully allow you to
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Gary Taylor: To really leverage the investment that your organization is made and maximum that one of the things that happens frequently is organizations, will you buy something, they'll implement it.
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Gary Taylor: But you know the the actual implementation comes before the training. It's never too late to really take advantage of.
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Gary Taylor: The proper training and to be able to get access to it.
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Gary Taylor: And there's nothing quite like having, you know, an opportunity not only to learn to live instructor, but also share with your colleagues that are in the class money from the, from the same industries that you're a part of. So thank you, Michelle let you go and get started.
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Michelle Coppens :: Webinar Producer: Awesome. Thank you so much, Gary. And again, thank you to everyone for taking some time to learn more about Maximo
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Michelle Coppens :: Webinar Producer: As I mentioned at the beginning we recorded today's session. And we're going to send a copy out to everyone. By the end of the week.
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Michelle Coppens :: Webinar Producer: I also spoke about a promo so some details about that promo we're offering 10% off your IBM Maximo instructor led training.
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Michelle Coppens :: Webinar Producer: From now through December 31 if you train with exit certified I posted the promo code in the chat window for everyone. It's IBM webinar and
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Michelle Coppens :: Webinar Producer: You'll get a copy of that with the recording as well. I've also linked to the to Maximo class. The two maximal courses that we run
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Michelle Coppens :: Webinar Producer: One being the Maximo asset management fundamentals and the other being maximal asset management system administration and development.
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Michelle Coppens :: Webinar Producer: We are also guaranteed to run three of those classes for each course. So the first one being September 21 for the fundamentals.
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Michelle Coppens :: Webinar Producer: And sep tember 28 for the system administration and development, you can find all of those details and find a date that works with your schedule by visiting our website. Exit certified calm and I linked both of those courses in the chat window for everyone.
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Michelle Coppens :: Webinar Producer: Gary, we do have a little bit of time on maybe you can speak to the question of, if there are any differences between the free Maximo courses IBM makes available compared to the one side, we add access certified and you deliver
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Gary Taylor: Okay, that sounds great. Just, just to expand on what we're talking about that before IBM has
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Gary Taylor: Some Mexico has been around for decades and
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Gary Taylor: So over the last, you know, 1015 years IBM has released recordings of earlier versions of maximum. So, one of the biggest differences is that our version.
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Gary Taylor: Is the one that incorporates the integrated work centers, as well as the other updates that have happened with the product and you know the that's that's a very big deal. So if you're if you're
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Gary Taylor: Working with Maximo for a really long time, but you want to understand how to use it better.
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Gary Taylor: It's best to be on a version that's more integrated with those capabilities obviously have the benefit of a live instructor
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Gary Taylor: And as I mentioned before, you have an opportunity to to learn from your colleagues there. What are the things that surprised me as an instructor
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Gary Taylor: Is that people that are in completely different industries who are using maxima can learn lessons I recently had a course where someone was in the life sciences area.
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Gary Taylor: And another person was in manufacturing and they not only got along quite well. They both learn things from their colleagues there along with other students that were in the course as well. So either the advantage again.
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Gary Taylor: An updated course versus the older recordings that IBM has they are out of date. It was no longer creating courses, they're relying on their fee partners like
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Gary Taylor: Exit certified to create those courses and they haven't trusted Maximo specifically with with a certified
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Gary Taylor: It is a live instructor, where you have your own dedicated environment where you have hands on experience. So instead of watching a simple recording
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Gary Taylor: You'll be able to actually execute the steps in an environment that you can't read, you have to worry about breaking it's Iris if you break it will fix it by the end of the week. Don't worry about that. And then finally, you get a chance to interact with your colleagues as well.
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Gary Taylor: Great.
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Gary Taylor: I think that's it for everyone. Right. Any other questions. We have another minute or so.
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Michelle Coppens :: Webinar Producer: Looks like we may have answered all the questions. Gary all hang out in the room for a little bit, so if any questions. Do come in will be here.
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Michelle Coppens :: Webinar Producer: To respond. But once again, thank you so much to everyone do keep an eye out for an email from us where you will have your copy of this session as long, along with more information.
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Gary Taylor: Great. Thanks again, everyone really appreciate your time.