Business Architecture Foundation Workshop

Outline

Chapter 1 - What is Business Architecture?

• What is Business Architecture
• Formal definition
• What is Business Architecture for
• What is Business Architecture For
• The Value of Business Architecture
• Layers of Enterprise Architecture
• The Business Architecture Domain
• Where does Business Architecture live?
• Business Architecture Frameworks
• Business Architecture Book of Knowledge
• Enterprise Architecture Frameworks
• Business Architect vs Business Analyst
• Business architecture vs Business analysis

Chapter 2 - BIZBOK Introduction

• The Business Architecture Guild
• What are BIZBOK and BIZBOK Guide?
• The BIZBOK Guide Make Up
• BIZBOK's Definition of Business Architecture
• Business Architecture Characteristics
• Business Architecture Notation
• Who, What, Where, When, Why, and How
• BIZBOK Common Blueprints
• The BIZBOK Business Architecture Framework
• Business Architecture Scenario Topics

Chapter 3 - BIZBOK Business Architecture Practice

• The Value of a Business Architecture
• The Path to Actionable Results
• Getting Started with Business Architecture
• Required Roles
• The Business Architect Role
• Determine Business Architecture Objectives
• Communicate Business Value
• Assess Opportunities
• Establish Governance
• Establish Baseline
• Use and Refine Business Architecture
• Business Models and Frameworks
• A Business Model Framework: Osterwalder Canvas
• The Building Blocks of the Business Model Canvas
• The Business Model Canvas Diagram
• Business Architecture / Business Model Alignment and Mapping
• Business Architecture / Business Model Alignment Example

Chapter 4 - BIZBOK Guide Strategy Blueprints

• Strategy Development Questions
• Business Strategy Mapping
• What is a BIZBOK Business Architecture Blueprint?
• Representing Business Architecture with Blueprints
• BIZBOK Business Architecture Blueprints List
• Strategy Mapping
• Strategy
• Strategy and Strategy Mapping
• Strategy Mapping Frameworks Overview
• Ansoff Product/Market Grid
• Ansoff Strengths and Weaknesses
• SWOT Analysis
• SWOT Strengths and Weaknesses
• Norton Kaplan Strategy Map
• Norton-Kaplan Strategy Map
• Norton Kaplan Strategy Map Diagram
• Norton Kaplan Strengths and Weaknesses
• Balanced Scorecards
• The Balanced Scorecard Perspectives
• Business Motivation Model
• BMM Strengths and Weaknesses

Chapter 5 - BIZBOK Guide Architecture Blueprints

• BIZBOK Architecture Blueprints
• Value and Capability Mapping
• Capability Mapping
• Defining Capability
• Capability vs. Function
• Business Capabilities Levels
• Sample Business Capability Model Taxonomy Diagram
• Business Unit to Business Capability Mapping
• Heat Mapping
• The Value Stream Definition
• Value Mapping
• Value Mapping Diagram
• Value Maps vs Business Processes
• More on the Value Stream Blueprint
• A Value Stream Example
• Value Stream Heat Mapping
• Value Stream Heat Mapping Example
• Value Stream / Capability Cross-mapping
• Value Stream / Capability Cross-Mapping Example
• Remaining Mappings
• Organization Mapping
• Organization Mapping – Business Units
• Organization Mapping – Uses
• Organization Mapping – Artifacts
• Information Mapping
• Information Mapping – Selected Principles
• Information Mapping – Artifacts
• Product Mapping
• Product Mapping - Artifacts
• Product Mapping – Artifacts
• Stakeholder Mapping
• Stakeholder Mapping – Artifacts
• Stakeholder Mapping – Classification

Chapter 6 - Business Architecture Views

• Shared Vision
• Views and Viewpoints
• Views
• Example View: Claim Handling from a Process Viewpoint
• Example View: Claim Handling from a Data Viewpoint
• The Importance of Architecture Views
• Class Exercise - “Views and Viewpoints”
• The 5 Business Architecture Views
• The Goals View
• Common Pitfalls when Setting Goals
• Goal Prioritization
• TOGAF's Goals View
• OMG's Goals View
• SMART Goals
• Facades View
• Facade's View - UML
• Business Use Case Model
• Business Use Cases
• Creating Business Use Cases
• More Complex Use Cases
• Facade's View – Functional Model
• TOGAF Functional / Facade Models
• Additional Functional / Facade Models
• Communications View
• UML Communication Diagrams
• Processes View
• UML Activity Diagram
• Business Process Model and Notation (BPMN) Process Models
• BPMN or UML?
• Business Entities View
• Domain Modelling as a Business Entity View
• Data Modelling as a Business Entity View

Chapter 7 - Improving Business Processes

• Improving Processes
• Business Modelling
• Process Improvement
• Process Performance Analysis
• Motivation for Continuous Process Improvement
• Metrics
• Key Performance Indicators
• KPI Selection Criteria
• KPI Practices
• KPI Examples
• Measurement Plan
• Continuous Process Improvement
• Types of Process Changes
• Process change and Six Sigma
• Six Sigma Projects
• What is Lean Six Sigma?
• Lean and Six Sigma Sigma Main Methods
• Aligning Business Architecture and Lean Six Sigma
• The Lean Value Stream
• Lean Value Stream Example
• Lean and Business Architecture Value Streams Cross-Mapping Synergies
• Rapid Improvement Process
• Achieving Success with Six Sigma and RIP
• Ishikawa Diagram
• Documenting Process – BPMN
• Role of BPMN
• Basic Structure of a Process
• BPMN Example – Hardware Retailer
• Process Governance
• Process Governance Activities
• Role of Process Governance
• A Process Governance Framework
• Process Maturity

Chapter 8 - Process Maturity Models

• What are Process Maturity Models?
• Process Maturity Models Positioning
• Defining a Level
• The Five Levels of Process Maturity
• Moving Up the Levels of Process Maturity
• Assessing the Level of Maturity
• The Level Assessment Elements
• Process Level Scores
• Enterprise Capabilities: Leadership
• Enterprise Capabilities: Culture
• Enterprise Capabilities: Expertise
• Enterprise Capabilities: Governance
• Process Enablers: Design
• Process Enablers: Performers
• Process Enablers: Owner
• Process Enablers: Infrastructure

Chapter 9 - Overview of Enterprise Architecture Frameworks

• Relationship Between Business Architecture and Other Types of Architecture
• Business / IT Alignment
• Business / IT Architecture Mapping
• The Importance of a Framework for Enterprise Architecture
• Group Discussion: Architecture Frameworks
• TOGAF
• TOGAF Components
• Architecture Development Method (ADM)
• ADM Techniques
• Architecture Content Framework
• Views & Viewpoints
• Zachman Framework
• Zachman Framework Matrix Overview
• The Scope of the Zachman Framework
• What the Zachman Framework is NOT
• Leveraging the Zachman Framework
• Some Other Frameworks
• Which Framework Should I Use?

Chapter 10 - Introduction to ArchiMate

• What is ArchiMate
• Overview of ArchiMate
• What is ArchiMate
• Where ArchiMate plays
• ArchiMate’s Place in the Toolbox
• ArchiMate Compliments Other Notations
• Example – Value Streams and Capabilities
• Example – Business Capability Model
• Example – Strategy Viewpoint
• Example – Layered View
• Example – Link from Business through Technology
• ArchiMate Principles
• Elements and Relations
• A few Relations
• Layers
• Types of Elements
• Types of Elements – There’s More!
• Layers and their Elements
• Business, Application, and Technology
• Example – A Business View
• Example – Adding Application
• Strategy and Motivation
• Example – Adding Strategy and Motivation