Category
54 course(s) found
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Video Topic: Networking | Code: 1877
CIPTV2 - Implementing Cisco IP Telephony and Video Part 2 v1.0 (Course)
1877
This course includes Cisco Training ExclusivesAccelerate your Cisco learning experience with complimentary access to the IT Skills Video On-Demand Library, Introduction to Cybersecurity digital...
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Video Topic: Networking | Code: 1875
CIPTV1 - Implementing Cisco IP Telephony and Video Part 1 v1.0 (Course)
1875
This course includes Cisco Training Exclusives Accelerate your Cisco learning experience with complimentary access to the IT Skills Video On-Demand Library, Introduction to Cybersecurity digital...
View Course -
Video Topic: Networking | Code: 1878
CTCOLLAB - Troubleshooting Cisco IP Telephony and Video (Course)
1878
This course includes Cisco Training Exclusives Accelerate your Cisco learning experience with complimentary access to the IT Skills Video On-Demand Library, Introduction to Cybersecurity digital...
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Collaboration, Voice, Video and Contact Center Topic: Networking | Code: CICD-v1-0-SUB
Implementing Cisco Collaboration Devices (Course)
CICD-v1-0-SUB
This is an Associate-level self-study technical course in the curriculum for the CCNA Collaboration certification. This course focuses on providing the skills and knowledge necessary to implement...
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Collaboration, Voice, Video and Contact Center Topic: Networking | Code: CIVND2-v1.0-SUB
Implementing Cisco Video Network Devices, Part 2 (Course)
CIVND2-v1.0-SUB
This is an Associate-level self-study technical course in the curriculum for the CCNA Collaboration certification. It will provide students with the necessary knowledge and skills to implement various...
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Collaboration, Voice, Video and Contact Center Topic: Networking | Code: CIPTV1-1-0-SUB
mplementing Cisco IP Telephony & Video, Part 1 (Course)
CIPTV1-1-0-SUB
This is a Professional-level self-study technical course in the curriculum for the CCNP Collaboration certification. It prepares the learner for implementing a Cisco Collaboration solution at a...
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Collaboration, Voice, Video and Contact Center Topic: Networking | Code: CIPTV2-1-0-SUB
Implementing Cisco IP Telephony & Video, Part 2 (Course)
CIPTV2-1-0-SUB
This is a Professional-level self-study technical course in the curriculum for the CCNP Collaboration certification. It prepares the learner for implementing Cisco Unified Communications Manager,...
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Collaboration, Voice, Video and Contact Center Topic: Networking | Code: CAPPS-1-0-SUB
Implementing Cisco Collaboration Application (Course)
CAPPS-1-0-SUB
This is a Professional-level self-study technical course in the curriculum for the CCNP Collaboration certification. It prepares the learner for integrating Cisco Unity Connection, Cisco Unity...
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Contact Center Topic: Networking | Code: 6550
Cisco Unified Contact Center Enterprise Administration (UCCE-A) (Course)
6550
UCCE-A - Cisco Unified Contact Center Enterprise Administration v11.5 is a 5-day instructor-led course that prepares learners to administer the Cisco Unified CCE v11.5 solution. This course will...
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Contact Center Topic: Networking | Code: 6551
UCCE-AA 11.5Cisco Unified Contact Center Enterprise Administration Advanced (Course)
6551
UCCE-AA - Cisco Unified Contact Center Enterprise Advanced Administration v11.5 is a 5-day instructor-led course that prepares learners to implement more advanced functions and options in the Cisco...
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Unified Communications Manager Topic: Administration | Code: AAUCMF
Cisco - AAUCMF v12.5 - Advanced Administration for Unified Communications Manager and Features (AAUCMF) (Course)
AAUCMF
Describe CUCM signaling to phones, gateways, and media resources (H.323, SIP, SCCP) Configure inbound and outbound call routing in a multisite environment with overlapping DNs Configure intersite...
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Contact Center Topic: First | Code: ACCXSL
Cisco - ACCXSL - Advanced Contact Center Express Scripting Labs (ACCXSL) (Course)
ACCXSL
After completion of this course, students will be able to...Describe the Unified CCX product architecture, components, call flow, and general administration techniques Describe and apply new Unified...
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Contact Center Topic: Administration | Code: APCCE
Cisco - APCCE 11 - Administering Packaged Contact Center Enterprise (APCCE) (Course)
APCCE
After successfully completing this class, students will be able to perform the tasks associated with the adds, moves and changes and reporting within the contact center, and in addition take a complex...
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Contact Center Topic: Administration | Code: AUCCE 1
Cisco - AUCCE 1 - Administering Unified Contact Center Enterprise Part 1 (AUCCE 1) (Course)
AUCCE 1
Upon completing this course, the learner will be able to meet these overall objectives: Demonstrate an overall understanding of the Cisco Unified CCEsolution from a component functional level....
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Contact Center Topic: Administration | Code: AUCCE 2
Cisco - AUCCE 2 - Administering Unified Contact Center Enterprise Part 2 (AUCCE 2) (Course)
AUCCE 2
Upon completing this course, the learner will be able to meet these overall objectives: Demonstrate advanced proficiency with add/move/change of the ACD/PBX (agent/skill) environment of UCCE....
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Hands-on Labs
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Awarded to everyone who finishes each course.

Digital Learning Library, All Access(DLL-AA) - $10,000 USD
The Cisco All Access Digital Learning Library includes all of the courses in:
- Digital Learning Library for Infrastructure
- Digital Learning Library for Collaboration
- Digital Learning Library for Security
Digital Learning Library for Infrastructure(DLL-I) - $5,000 USD
The following courses are included:
- Interconnecting Cisco Networking Devices, Part 1 (ICND1)
- Interconnecting Cisco Networking Devices, Part 2 (ICND2)
- Implementing Cisco IP routing (ROUTE)
- Implementing Cisco IP Switched Networks (SWITCH)
- Troubleshooting and Maintaining Cisco IP Networks (TSHOOT)
- Designing for Cisco Internetwork Solutions (DESGN)
- Designing Cisco Network Service Architectures (ARCH)
- Designing Cisco Wireless Enterprise Networks (WIDESIGN)
- Implementing Cisco Wireless Network Fundamentals (WIFUND)
- Deploying Cisco Wireless Enterprise Networks (WIDEPLOY)
- Securing Cisco Wireless Enterprise Networks (WISECURE)


Digital Learning Library for Collaboration(DLL-C) - $5,000 USD
The following courses are included:
- Implementing Cisco Collaboration Devices (CICD) 1.0
- Implementing Cisco Video Network Devices, Part 2 (CIVND2) 1.0
- Implementing Cisco IP Telephony and Video, Part 1 (CIPTV1) 1.0
- Implementing Cisco IP Telephony and Video, Part 2 (CIPTV2) 1.0
- Troubleshooting Cisco IP Telephony and Video (CTCOLLAB) 1.0
- Implementing Cisco Collaboration Applications (CAPPS) 1.0
Digital Learning Library for Security
(DLL-S) - $5,000 USD
The following courses are included:

Cisco Digital Learning Library – Demo
Watch this video to learn more about the features of the Cisco Digital Learning Library and how it can help you build your Cisco skills.