Category
20 course(s) found
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Contact Center Topic: Networking | Code: CCER
CCER - Reporting Cisco Contact Center Enterprise (Course)
CCER
To assist customers and partners in the task of creating reports from disparate data sources in a Cisco Contact Center deployment.The course considers the nuances of analyzing and troubleshooting in...
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Contact Center Topic: First | Code: DUCCE
Cisco - DUCCE - Deploying Unified Contact Center Enterprise (DUCCE) (Course)
DUCCE
Upon completing this course, the learner will be able to meet these overall objectives: Demonstrate an overall understanding of the Cisco Unified CCE solution, processes, and its environment. Install...
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Contact Center Topic: Networking | Code: 3966
UCCXD - Deploying Cisco Unified Contact Center Express v6.0 (UCCXD 6.0) (Course)
3966
In this course, you'll gain an understanding of Ciscos Unified Contact Center Express (Unified CCX) product and all of its associated client applications and scripting tools. You will learn about all...
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Contact Center Topic: Networking | Code: UCCXD
UCCXD 6.0 - Deploying Cisco Unified Contact Center Express v6.0 (UCCXD) (Course)
UCCXD
Provide a comprehensive overview of the Cisco Unified Contact Center Express product suite. This overview will cover descriptions of the product, compatibility, and hardware and software options,...
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Contact Center Topic: Networking | Code: 6555
Cisco Unified Contact Center Enterprise Deployment- (UCCE-D) (Course)
6555
You can now request this course through registering to our virtual live courses. Enroll Now Cisco Unified Contact Center Enterprise Deployment (UCCE-D) is a 5-day instructor-led course that helps...
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Features of Cisco Digital Learning Library
Gamification
Get achievement badges and medals for mastering content and study techniques.
Accessible Anytime, From Anywhere
The Cisco Digital Learning Library is available 24/7, compatible with smartphones, tablets, and computers, and syncs your learning so you can switch between devices without losing your place.
Searchable Content
Find exactly what you’re looking for by searching the instruction guides and video transcripts. Save information for later by adding bookmarks and notes.
Hands-on Labs
Includes access to Discovery Labs, including graded challenge assignments to measure progress.
Certificate of Completion
Awarded to everyone who finishes each course.
Digital Learning Library, All Access(DLL-AA) - $10,000 USD
The Cisco All Access Digital Learning Library includes all of the courses in:
- Digital Learning Library for Infrastructure
- Digital Learning Library for Collaboration
- Digital Learning Library for Security
Digital Learning Library for Infrastructure(DLL-I) - $5,000 USD
The following courses are included:
- Interconnecting Cisco Networking Devices, Part 1 (ICND1)
- Interconnecting Cisco Networking Devices, Part 2 (ICND2)
- Implementing Cisco IP routing (ROUTE)
- Implementing Cisco IP Switched Networks (SWITCH)
- Troubleshooting and Maintaining Cisco IP Networks (TSHOOT)
- Designing for Cisco Internetwork Solutions (DESGN)
- Designing Cisco Network Service Architectures (ARCH)
- Designing Cisco Wireless Enterprise Networks (WIDESIGN)
- Implementing Cisco Wireless Network Fundamentals (WIFUND)
- Deploying Cisco Wireless Enterprise Networks (WIDEPLOY)
- Securing Cisco Wireless Enterprise Networks (WISECURE)
Digital Learning Library for Collaboration(DLL-C) - $5,000 USD
The following courses are included:
- Implementing Cisco Collaboration Devices (CICD) 1.0
- Implementing Cisco Video Network Devices, Part 2 (CIVND2) 1.0
- Implementing Cisco IP Telephony and Video, Part 1 (CIPTV1) 1.0
- Implementing Cisco IP Telephony and Video, Part 2 (CIPTV2) 1.0
- Troubleshooting Cisco IP Telephony and Video (CTCOLLAB) 1.0
- Implementing Cisco Collaboration Applications (CAPPS) 1.0
Digital Learning Library for Security
(DLL-S) - $5,000 USD
The following courses are included:
Cisco Digital Learning Library – Demo
Watch this video to learn more about the features of the Cisco Digital Learning Library and how it can help you build your Cisco skills.
